About DPDHL and CRE:
Deutsche Post DHL (DPDHL) the logistics provider of the world with over 600,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.
Corporate Real Estate (CRE) at Deutsche Post DHL (DPDHL) is responsible for more than 12,000 properties across all DPDHL business units worldwide. This portfolio covers an area of more than 30 million m2 and is managed by around 1700 dedicated real estate experts worldwide. As our business keeps growing, we want you in our AMERICAS region.
Corporate Real Estate AMERICAS - that's us! Together with our global colleagues, we offer excellent services along the property lifecycle Commercial, Construction and Facility Management for all DPDHL properties in a sustainable way. We ensure that DPDHL develops and grows in the future.
Ready to immerse yourself in the exciting world of CRE? Join the team and bring your expertise on board! As part of DPDHL, you will be working with a global network of CRE colleagues and benefit from a wide range of development opportunities.
Job Purpose:
Responsible for the strategy and improvement of processes and projects in FM/LSHC for leased properties, ensuring that processes and projects are executed in a world-class manner by the FM team and in accordance with the various legal regulations and standards of the sector (specifically in the pharma sector), contractors, as well as property owners and their suppliers. This role is a critical partner throughout the organization, thinking strategically and acting decisively while inspiring the team to achieve optimal results and continuous improvements in business processes.
Your tasks:
- Manage the resources of the maintenance department to maintain pharmaceutical warehouse equipment, systems, and facilities in accordance with good manufacturing, documentation and maintenance practices and regulations.
- Attend COFEPRIS audits, internal audits as well as customer audits.
- Lead the team that will be in charge of documenting in a timely manner the investigations of the CAPAS, root cause analysis.
- Participate and develop the projects of all the refrigeration systems, as well as their technical data to have a reliable data matrix.
- Oversee all facility management (FM) activities across multiple cities/states. Ensure efficient day-to-day operations and regular maintenance programs.
- Prepare & conduct Performance Dialogues with Facility Management Teams and other key stakeholders involved in the FM value chain.
- Foster strong relationships with business leaders across DHL Group and partner organizations.
- Handle all aspects, including database maintenance, payment, and financial performance. Ensure compliance with internal policies and data integrity.
- Manage contractors, third parties, and staff performance through KPIs and SLAs. Ensure team delivers efficient, high-quality service.
- Ensure legal and operational compliance. Oversee training, development, performance reviews, and staffing decisions.
- Lead strategic planning for the Facilities team. Set strategy for service provider contracts to ensure budget accuracy and cost savings.
- Monitor operational statistics, report trends and issues, and take appropriate action.
- Provide regular reports on facility operations, expenses, and projects to management.
- Ensure compliance with internal policies and procedures, including maintaining data integrity for the Real Estate portfolio.
- Identify and implement savings initiatives.
- Complete or coordinate routine inspections to determine required services.
- Extensive contact and negotiating with other departments and 3rd parties with conflicting objectives
- Champion cooperation and partnership to provide integrated solutions to problems e.g. external service providers
- Build strong, trusting cross-functional relationships with DHL managers
- Influence and challenge key stakeholders effectively
- Support and interact primarily with colleagues of own function
- Build relationships and understand customer and key stakeholders interests and concerns
- Address task-related issues appropriately to maintain work relationships
Your profile:
Education Level
- Bachelor’s Degree or advanced degree in Mechanic Administrative Engineering, Construction Management, Facilities Management, Engineering or Architecture preferred.
- Desirable Facilities Management Certification
Experience Level
- More than 8 years in Facility management.
- Experience managing direct reports.
- Expert knowledge of cold chambers, logistics facilities, construction processes and equipment including HVAC, elevators, lighting systems, roofing systems and general building structures
We offer:- Great opportunity to work for the biggest logistics company in the world
- International and virtual environment
- Flexibility and great opportunity to learn
- Tempting Compensation and benefits
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
