Senior Financial Aid Counselor

Department: Student Financial Services

Location: Wellesley Hills/Framingham

MassBayfosters educational excellence and academic success to prepare students forlocal and global citizenship, to promote their personal growth, to meetcritical workforce demands of communities, and to contribute to the region’seconomic development.

MassachusettsBay Community College is served by a cadre of employees of varied backgroundsand experiences. We invite allindividuals to consider joining our community.

Locatedin Greater Boston, MassBay is a comprehensive, open-access community college,offering associate degrees and certificate programs on three campuses inWellesley Hills, Framingham, and Ashland, Massachusetts.

Position Summary:

The ideal candidate will join a vibrant educational community, and have adesire and ability to serve a population of students with various needs andbackgrounds.

The Senior Financial Aid Counselor will assist in the planning,organization, and administration of federal, state, and institutional financialaid programs for college students, including grants, scholarships, and loans.The Senior Counselor will perform a specialist role providing oversight andmanagement for internal or external program(s) such as work-study, loans, Pellgrants, Satisfactory Academic Progress, state aid, R2T4, and institutionalscholarships. This position alsocounsels students and families regarding financial aid eligibility andpolicies, application procedures, aid programs, and indebtedness. The counselorwill also participate in events requiring a Financial Aid presence such as OpenHouses, Orientation, Financial Aid Workshops, etc., and will occasionallyrequire weekend and/or evening work.

Key Responsibilities and Duties:

• Counsel prospective and current students and their families on all aspects of the aid process;
  
  
• Collect, review and evaluate student financial aid applications and financial aid forms and documentation;
  
  
• Review financial aid files, perform needs analysis, verification, make corrections when necessary, and determine eligibility for Federal and State financial aid funds;
  
  
• Contribute to the development of policies and procedures;
  
  
• Responsible for area(s) of specialization for an internal or external program such as work-study, loans, Pell grants, state aid, R2T4, Satisfactory Academic Progress, or institutional scholarships etc.;
  
  
• Responsible for maintaining current knowledge in all aspects of financial aid including changes to federal and state regulations, participating in annual trainings, professional organizations, and conferences to keep abreast of new information and program changes to be implemented;
  
  
• Oversee and/or complete special projects assigned or directed by the Director of Financial Aid Services or Operations;
  Meet with students virtually;
  
  
• Participate in events requiring a Financial Aid presence such as Open Houses, Orientations, Financial Aid Workshops, etc., and will occasionally require weekend and/or evening work;
  
  
• Other related duties as assigned.

This list is not to be considered all-inclusive. Asupervisor may assign other duties as required to meet the needs and foster themission of the College.

All employees of MassBay are expected to work collegiallyand collaboratively within a community that values and celebrates the varietyof student experience.

Minimum Qualifications:

• Master’s degree in Education, Business Administration, Accounting, Human Services, or closely related field; with two (2) years experience and/or training involving financial aid operations, or loan processing; or an equivalent combination of education, training, and experience.

Required Qualifications:

• Strong knowledge of federal and state aid regulations and policies;
  
  
• Possess analytical, and organizational skills with a strong attention to detail;
  
  
• Ability to build strong rapport with students from all backgrounds and experiences;
  
  
• Ability to work independently and as part of a team;
  
  
• Ability to take initiative and provide leadership in working with departmental and College initiatives;
  
  
• Commitment to student service;
  
  
• Ability to work occasional flexible hours/shifts preferred and willingness to travel to all campuses (Wellesley Hills, Framingham and Ashland).

Preferred Qualifications:

• Sensitivity and commitment to the goals of Affirmative Action;
  
  
• Experience working in a community college or similar environment;
  
  
• Demonstrates commitment to working with students in need;
  
  
• Experience working with PeopleSoft is strongly preferred;
  
  
• Experience with community college population desirable;
  
  
• Bilingual English/Spanish or English/Portuguese.

Additional Information:

Salary Range: $64,160- $71,749, in accordance with one'seducation and experience as dictated by the collective bargaining agreement classification compensation structure.

As a Massachusetts State Employee, you are offered an outstandingsuite of benefits adding value to your salary.

• Array of choices for health insurance plans to meet individual/ family needs
  
  
• Affordable Dental Insurance and vision discount program
  
  
• 12 paid State/ Federal holidays
  
  
• Generous sick, vacation, and personal time
  
  
• Flexible Spending Plans to reduce your taxable income
  
  
• Low-cost basic and optional life insurance
  
  
• Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement
  
  
• Thinking to save more money towards retirement: consider Deferred Compensation plans i.e., 457(b) or 403(b).
  
  
• Tuition Benefits for employees and dependents at state colleges and universities
  
  
• Free Employee Assistance Program (EAP)
  
  
• Eligibility towards Public Service Loan Forgiveness (PSLF)
  
  
• Free gym and parking on campus
  

Need more info: https://www.massbay.edu/employment/benefits

Position Type: MCCCUnit Professional

MCCC Union Title, andGrade: Senior Financial AidCounselor, Grade 4

Deadline: October 2nd, 2025, or after that until filled.

To Apply: Please include a letter ofinterest and resume with your online application.

Hiring is subject to state appropriation funding.

Final candidates are required to provide sealed transcripts and/or certifications.

Hiring is contingent upon a successful CORI clearance.

Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.