Equal Opportunity Employer/Veterans/Disabled
Portland State University
Position Details
Proposed Start Date10/16/2025Classification TitleInfo Technology Consultant 2Working TitleFinancial Information System Technical Support SpecialistDepartment640301 - UFS Controller's OfficePosition NumberD92528RepresentationOP - SEIU/OPEU Local 503Position FTE1.0End date, if applicable
Brief Description of PSU/School/Dept
Portland State’s 49-acre downtown campus is located in the heart of one of America’s most vibrant centers of culture, business and technology. We are recognized throughout the world for programs like Urban Planning, Social Work, and Environmental Studies that directly engage the community, and aim our students towards the creation of a better, more sustainable world.
Position Summary
This position reports to the University Controller, within the Finance & Administration Department. The Financial Information System Technical Support Specialist performs the following duties:
- Oversees the Financial Information System (FIS) within the University Financial Services (UFS) team to ensure functionality and data integrity
- Provides tier-one troubleshooting FIS support and Hyland OnBase (OnBase) for both UFS and the campus community
- Provides the campus, training on policies and procedures for use of the FIS and OnBase system
- Provides documentation on the use of the FIS system
- Creates ad-hoc queries and reports as needed
- Interfaces with OIT on training, software, and system upgrades
- Coordinates the FIS module upgrades for the campus, including user acceptance testing
- Coordinates annual user access audit for campus financial systems
- Ongoing FIS Chart of Accounts maintenance via updates to chart elements, approval updates, terminations, etc.
- Process and update Signature Authorization and Organizational authorization table
The Financial Information System Technical Support Specialist will work with university administration, research administrators and a variety of accounting personnel across the University to provide technical training, consulting and support to the Portland State campus regarding the use of the University’s financial information system. This position will nurture a healthy, supportive atmosphere for fiscal and administrative operations at the University and create processes that serve students, faculty and staff while maintaining internal controls.
Minimum Qualifications from Classification
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
Additional Minimum Qualifications for this Position
- Experience with business process analysis and improvement.
- Experience generating internal and external support documentation.
- Basic project management skills.
- Experience working with, collaborating, and supporting people from a diverse range of perspectives and backgrounds.
- Ability to make recommendations to improve operations
- Demonstrated basic understanding of generally accepted accounting principles (GAAP)
- Computer literacy and familiarity with business software (e.g. MS Office Suite, Google Workplace)
- Demonstrated excellent analytical and problem solving skills
- Demonstrated commitment to excellent customer service with a strong focus on customer support
Preferred Qualifications
- Basic understanding of SQL
- Experience working with integrated financial software; knowledge of Ellucian Banner Finance and/or other complex databases
- Ability to train others on technologies and processes
- Experience working on a business ERP system in at least two financial areas
Key Cultural Competencies
- Creates an environment that acknowledges, encourages and celebrates differences.
- Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
- Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
- Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.
Environmental Stewardship
Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.
Work Days/HoursMonday-Friday, 8am-5pmTotal Compensation Range & Benefits Statement
The starting salary rate for this position will be between $3,952 and $4,742 per month, dependent upon qualifications and experience, with an excellent benefits package including 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools.
Supplemental Questions Required fields are indicated with an asterisk (*).
- * How did you first find out about this position?
- PSU Website
- Indeed.com
- HERCJobs
- Urban League of Portland
- Hispanic Metropolitan Chamber
- Oregon Employment Department
- Social Media
- Person Referral
- Career Builder
- Glass Door
- Other - Please describe in the next Question
- If you selected Other, please describe.
(Open Ended Question)
Applicant Documents Required Documents- Resume
- Cover Letter
- Professional References
Optional Documents
Equal employment opportunity, including veterans and individuals with disabilities.
PI278229443
