Job TitleSTEPS Facilities Systems Technician (Dispatch)Requisition NumberTE09070Department Name3CU00:Utilities & Energy ManagementWork LocationLexington, KYSalary Range$18.00/HrType of PositionTemporaryPosition Time Status Full-TimeRequired EducationRequired Related ExperienceRequired License/Registration/CertificationPhysical Requirements
Standing or walking with objects up to 25lbs; Sitting at computer work station for extended periods; Repetitive motion; Eye strain due to monitoring of multiple computer screens; High stress, quick response environment.
Shift
The Delta Center and Med Center Dispatch Center operates 24/7. Work shifts/schedules may vary dependent upon staffing needs requiring evening(s), weekend(s), and holiday(s)response.
12-Hour Shifts:
7:00am – 7:00pm (Sunday – Saturday)
7:00pm – 7:00am (Sunday – Saturday)
Split 12-Hour Shifts:
7:00am – 1:00pm (Specified Day)
1:00pm – 7:00pm (Specified Day)
7:00pm – 1:00am (Specified Day)
1:00am – 7:00am (Specified Day)
8-Hour Shifts:
6:00am – 2:30pm (Monday-Friday)
7:00am – 3:30pm (Monday-Friday)
2:30pm – 11pm (Monday-Friday)
Staff float to cover all shifts as needed.
Job Summary
Reporting to the Facilities Systems Manager, this position is a critical member of a 24/7 Delta Center Operation responsible for monitoring and responding to computer systems; it will be a position that cross train with Medical Center Dispatch.
Key Responsibilities:
- Monitor and operate critical safety and communication systems – including fire alarms, elevator alerts, exit door alarms, and multi-frequency radio and phone lines.
- Receive, evaluate, and dispatch emergency and non-emergency calls, using discretion to determine severity and appropriate response.
- Maintain real-time situational awareness and timely communication when reporting hazardous conditions, accidents, and incidents to leadership.
- Perform regular system testing, preventative maintenance, and troubleshooting to ensure all equipment functions properly.
- Accurately document activities, emergency events, shift changes, and maintenance tasks in daily logs and required reports.
- Uphold departmental Standard Operating Procedures (SOPs), maintain compliance with emergency protocols, and ensure clear – professional communication with staff and the public.
- Support operational readiness through shift handoffs, setup of new systems or facilities, and collaboration with team members and supervisors.
- Demonstrate integrity, accountability, and strong problem-solving skills in a fast-paced, safety-critical environment.
Skills / Knowledge / AbilitiesDoes this position have supervisory responsibilities? NoPreferred Education/ExperienceDeadline to Apply10/10/2025Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
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Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
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Equal employment opportunity, including veterans and individuals with disabilities.
