IT Project Delivery Senior Specialist - Military veterans preferred

2025-09-22
DHL (https://group.dhl.com/en.html)
Other

/yr

  full-time   employee


Pasay
Philippines

Overall Role Purpose:
Collaborate with Regional team (a consolidated regional approach team) to implement Country digital customer interactions through integration platforms and customer-facing applications, Support Country iCAP setups, Support customer IT solutions, and specific customer solutions (e.g., FCM, eWMS, CXD, eCommerce, OMS).

Key Activities: 
  • Support Customer IT Solution Implementation, Maintenance, & Set-up Support (e.g., customer eBooking, Status and Invoicing).
  • Large to Extra-Large Country; The Country team will interact with customers; act as the Project Implementation specialist both internally and externally.
  • Support Customer Integration Implementations (included improvement projects) against pre-agreed service standards and budgets.
  • Support the execution of tasks corresponding to Complex Customer Implementations e.g., local language requirements led by the Regional / Global Implementation Manager.
  • Ensure projects are delivered on time, within budget and with measurable ROI.

Qualifications:
  • Relevant bachelor's degree (e.g., Information Technology, Computer Science)
  • Industry experience with proven track record in handling/ leading IT Projects
  • Previous exposure to the development of business policies and process governance within an international business
  • Proficient decision-making skills
  • High degree of written, verbal and organizational skills
  • Diligent attention to details and ability to work under pressure