The ERP Implementation Specialist brings together Deltek Costpoint functional experience and information technology expertise to help REPKON USA optimize their Costpoint software for maximum efficiency and effectiveness.
Costpoint is crucial for managing daily business operations and facilitating information flow across different business functions such as HR, procurement, manufacturing, service delivery, and finance.
Responsibilities:
Administer user access, as needed
The ability to interact effectively with different levels of management
The capability to manage multiple projects simultaneously
Work with the company's business units to identify business process needs and develop customized Costpoint solutions to meet those needs
Provide technical support and troubleshooting assistance on software application-related issues via the Costpoint Help Desk
Train staff to use Costpoint effectively, as needed
Document Costpoint processes, user manuals, and other related information, as needed
Ensure Costpoint software complies with industry regulations and standards
Write test plans and test cases and test new Costpoint releases as delivered from Deltek prior to moving to Production
Communicate new release functions of Costpoint to user base
Collaborate with other IT specialists to integrate Costpoint with other business applications, as needed
Capture user feedback and provide recommendations to Deltek for system improvements and enhancements
Ensure the Costpoint software runs as smoothly and efficiently as possible
Required Qualifications
Deep understanding of Costpoint software both from an implementation standpoint and as a user of Costpoint
Technical proficiency in Costpoint software, with an understanding of its functions, installation, configuration, and troubleshooting
2-4 years of Costpoint experience (core modules (Accounting/Finance, Purchasing, Timesheets and Expense Reporting, etc.) plus familiarity with Manufacturing module
Excellent problem-solving and analytical skills
Understanding of business operations and processes
Experience training users on Costpoint or other ERP system
Good project management and change management skills as this position often requires coordination across multiple departments and may necessitate significant process changes
Bachelor's degree in accounting/finance, computer science, information technology, or a related field
Excellent communication skills as you will often work with various departments within the company and need to explain complex technical concepts in a way that non-technical staff can understand
Attention to detail, especially in data management, to ensure accuracy and integrity of information within Costpoint
Continual learning and development skills to keep up with emerging technologies and updates in Costpoint
Ability to create test plans, test new functionality, and communicate changes to end users
Experience with other ERPs - nice to have but not required
Other Requirements:
Travel:<15%, to support other REPKON USA locations, supplier visits, etc.
Work Environment: Home office, supplier sites, manufacturing locations.
REPKON USA reserves the right to modify job descriptions to accommodate changing business needs.
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable law.
Equal employment opportunity, including veterans and individuals with disabilities.
