2025-09-25
DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Patna
India
1. Purpose
Responsible for the error-free conduct of HR operations and maintenance employee records in the region
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2. Key Responsibilities
Responsibilities |
·        Conduct the HR operations in the region as per the guidelines defined by the corporate HR team
·        Collate payroll inputs (Leave and attendance) for all employees in the region and send to the central HR Operations team on a timely basis as per the prescribed format
·        Ensure timely submission of tax proofs, administration of benefits and reimbursements for employees in the region as per the guidelines defined by the central HR Operations team ·        Ensure timely availability of information on activities for the purpose of internal and statutory audits |
3. Key Result Areas and Key Performance Indicators
S. No | Key Result Areas | Key Performance Indicators |
1. | Conduct and ensure completion of functional activities in the region | ·  Timely preparation and updation of HRIS of employee records |
·  HRIS Accuracy (Number of instances of errors / discrepancies observed) | ||
·  Maintenance of leave and attendance data for all employees as per process and timelines | ||
·  Adherence to defined timelines for processing of Full and Final accounts | ||
·  Administration of employee benefits as per standard operating procedures | ||
2. | Ensure timely response to employee queries in the region | ·  % queries responded within defined timelines and % escalated |
3. | Audit and Compliance | ·  Number of instances of non-compliance pertaining to operations as observed in audit |
4. | Ensure Performance Driven Culture | ·   Adherence to Performance Management system timelines and guidelines |