Operations Manager - Military veterans preferred

VA (Remote Position)
Position Title: Operations Manager

Location list: Ashburn, VA (Remote Position)


Full Time Part Time: Full-Time


Req Number: TEC-25-00018

About the Organization:

JSL delivers customer-centric IT solutions for Federal, State and local governments. We offer our customers three distinct advantages: expertise in our service offerings, leadership that drives innovation, and a culture focused on customer satisfaction. Our mission is to cultivate relationships, responsibility and results through people, purpose and process.

Overview:
JSL is seeking an Operations Manager to oversee daily IT operations of JSL's Access and Identity Management (IAM) project.

Will Do:
Specific Duties to Perform:

1. Experience with planning, management, leadership, coordination, budgeting, customer relationship, and execution of large-scale and complex projects similar in nature, scope, and complexity.

2. Supervision of substantial Information Technology operations, which encompass user systems, integration, deployment, and training, in diverse operating environments with employees of various job categories and skills.

3. Strong technical understanding of Information Technology systems and services.

4. Understanding Change Management, Incident Management, Problem Management and Defect Management.

5. Managing agile development teams and understanding how any enhancement, defect, or other request impacts the architecture of the application.

6. Expert knowledge of recent technological advances in operations and maintenance of an IT system.

7. Experience in presenting material to senior Government officials.

8. Ability to interact and communicate with key managers and functional experts including internal service delivery teams, client project teams, external service provider project teams, and subcontractor to understand the current environment, the contract requirements and proposed solution; and to develop and gain approval for project scope, schedule, cost, and quality management plans to implement technical solutions.

9. Demonstrate experience in executing, monitoring, and managing projects to successful, high-quality, and on-budget completion.

10. Evaluate system performance daily to ensure adequate response times for production applications.

11. Supervision of substantial Information Technology operations, which encompass user systems, integration, deployment, and training activities in diverse operating environments with employees of various job categories and skills.

12. Strong technical understanding of Information Technology, Identity and Access Management, and AWS GovCloud systems and services.

Must Have:
10+ years of IT experience with 7+ years of Operations lead/Manager Experience Bachelor’s Degree AWS Solutions Architect PMP certification Excellent written and verbal communication skills

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Jazz Solutions Inc., please call 410-905-5084 or e-mail careers@jazzsol.com.

Jazz Solutions Inc. is proud to be an Equal Opportunity Employer. We seek individuals from a broad variety of backgrounds with varying levels of experience who have a desire to do meaningful work. We recruit, employ, train, compensate, and promote regardless of race, color, gender, gender identity, religion, national origin, ancestry, disability, age, veteran status, sexual orientation, or any other characteristic protected by law.

PI278337797