Lab Aide, Learning Support Systems - Monroe Community College - Military veterans preferred

Monroe Community College

Location: Rochester, NY Category: Professional Staff Posted On: Wed Sep 24 2025 Job Description:

Function of Position:

• Adhere to Tutoring and Academic Assistance Center (TAAC) protocol and expectations as outlined in onboarding
• Greet students, faculty, and staff as they enter the TAAC
• Assist students to schedule tutoring appointments
• Help students with computer related questions (such as email, TracCloud, Brightspace, Word, etc.)
• Clean and close the Center in the evening
• Assist with any administrative tasks, including but not limited to copying, running errands, and answering telephones
• Assist Learning Support Systems (LSS) staff with projects and tasks as assigned
• Help with tabling and other Center outreach events

Examples of Duties & Responsibilities:

• Greet students, faculty, and staff as they enter the TAAC
• Assist students to schedule tutoring appointments
• Help students with computer related questions (such as email, TracCloud, Brightspace, Word, etc.)
• Clean and close the Center in the evening
• Assist with any administrative tasks, including but not limited to copying, running errands, and answering telephones
• Assist LSS staff with projects and tasks as assigned
• Help with tabling and other Center outreach events

MCC Expectations:

• Adheres to the College Code of Conduct.
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
• Maintains technological competencies utilized by the College.
• Commits to the philosophy of a comprehensive community college.
• Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

Required Qualifications:

• Technology savvy
• Strong written and verbal communication skills
• Well organized, punctual, and versed in key utilization of time management skills
• Energetic, outgoing, and able to maintain a positive attitude
• Customer-service focused
• Reliable

Preferred Qualifications:

• Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

Pay Rate:

• Paraprofessional
  • Associates Degree - $16.00/hour
• Professional
  • Bachelor's Degree - $17.00/hour
  • Master's Degree - $19.00/hour
  • PhD - $21.00/hour
  • Adjunct - $25.00/hour (to qualify for adjunct pay rate, applicants must have at least one assigned course for the semester)

Hours per week: Up to 20 hours/week

Non-Discrimination - https://www.monroecc.edu/diversity/notice-of-non-discrimination/

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College. MCC provides equal access to the Boy Scouts and other designated youth groups.

Annual Campus Security & Fire Safety Report - https://www.monroecc.edu/fileadmin/SiteFiles/GeneralContent/depts/pstd/documents/Final_ASFSR.pdf

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