2025-09-26
University of Pittsburgh
Other
/yr
employee
contract
Pittsburgh
Pennsylvania
15260
United States
Retail Shift Lead (Part Time)
The Office of Business, Hospitality and Auxiliary Services (BHAS) leads the University's foundational business services and is one of the many units under Finance and Operations. BHAS performs critical services to ensure our students, staff, faculty, and visitors have exceptional experience on campus including,
We welcome you to BHAS, and invite you to explore our services, get to know our leadership team, and learn about our mission, vision, and values. For more information about BHAS, please visit our website at BHAS.pitt.edu or follow us on LinkedIn.
Operates point of sale system, reconciles tills and daily sales, processes exchanges and returns, and assists with opening and closing the store. Serves in a lead capacity over other employees and provides day-to-day direction. Designs appealing displays, replenishes stock, and inventories stock and sales rooms. Delivers effective customer service, fulfills order requests, performs overrides and voids, and mitigates escalated customer services issues. Reports suspicious activity to avoid inventory shrinkage.
Candidate will open and/or close store. The essential functions includes:
Excellent customer service skills
Attention to accuracy and details
Basic computer data entry skills
Product knowledge
Process online sales
Assisting customers with selection of merchandise
Supervision of student workers as well as assigning tasks to student workers
Ensure that student workers are following customer service standards
Ability to operate standard retail equipment
Ability to process variety of transactions such as cash, checks, bankcard, panther funds, gift certificates & cards, University requisitions, credit memos, and bookstore accounts
The incumbent will receive, stock and merchandise product daily and be responsible for maintaining the sales floor.
The ability to transport up to (50) pounds, spend many hours moving about the store.
Participation in off-site events, incumbent is required to work 22.5 hour per week along with Saturday, Sunday, Holiday and overtime hours will be required as needed.
Sitting, standing, and walking. Requires frequent lifting, carrying and moving heavy objects, up to 50lbs. Requires standing for long hours at a time.
PI278389796
