Director of Sales - Military veterans preferred

FLSA Status: Exempt

Reports to: Vice President of Sales

Job Summary: The Director of Inside Sales will oversee a team of inside sales representatives selling HVAC product solutions across the USA and Canada. This role involves developing and executing sales strategies to achieve sales targets, managing key accounts, and ensuring customer satisfaction.

Key Responsibilities:

• Team Leadership: Lead, mentor, and managing a team of inside sales representatives. Foster a collaborative and high-performance sales culture.
• Account Management: Develop and maintain strong relationships with HVAC representatives and OEM accounts. Ensure their needs are met and address any issues promptly. Oversee HVAC Engineering pricing reviews.
• Sales Strategy: Develop and implement effective sales strategies to increase market share and achieve sales targets. Analyze market trends and adjust strategies accordingly. Organize representative training, visit customers, job sites, and participate in trade shows and training seminars. Generate penetration of new markets where Kinetics does not have representation. Recruit and cultivate high-quality reps and prospects to expand the rep network. Terminate and replace reps not meeting expectations and marketing objectives. Assist reps as needed to get large projects smoothly through engineering and manufacturing.
• Customer Support: Provide exceptional customer service to existing and potential clients. Address inquiries, resolve issues, and ensure customer satisfaction. Prepare quotes for custom designs that are competitive and profitable. Follow up with customers to determine the cause of issues and provide solutions, as well as steps to prevent recurrence. Conduct product training and application seminars. Motivate and educate representatives on our products.
• Market Analysis: Conduct market research to identify new business opportunities and stay updated on industry trends and competitor activities. Maintain a high level of technical knowledge of our products.
• Reporting: Prepare regular sales reports and forecasts for senior management. Track sales performance and provide insights for improvement.
• Collaboration: Work closely with other departments, such as marketing and product development, to align sales strategies with overall business goals. Coordinate with sales, engineering, customer service, purchasing, manufacturing, accounts, and other affected groups.
• Budget Management: Manage the sales budget effectively, ensuring optimal allocation of resources to achieve sales targets.
• Travel Requirements: Travel frequently to meet with HVAC representatives, OEM accounts, and attend industry events. Approximately 40-50% travel is expected.

Qualifications:

• Education: Bachelor’s degree in Business, Engineering Technology, or a related field.
• Experience: Minimum of 10 years of experience in HVAC sales, with extensive knowledge of HVAC applications and design experience.
• Skills: Strong leadership and team management skills, excellent communication and negotiation abilities, and proficiency in CRM software, AutoCAD, and Microsoft Office products.
• Knowledge: In-depth knowledge of HVAC products and industry trends.

EEO Statement: Catalyst Acoustics Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.