Operations Supervisor
- Military veterans preferred
2025-10-01 DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Philippines
About us
DHL Supply Chain is the world’s leading contract logistics provider. Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive advantage. DHL Supply Chain offers specialist, proven expertise within the Auto-Mobility, Consumer, Chemicals, Energy, Engineering & Manufacturing, Life Sciences& Healthcare, Retail and Technology sectors. As today’s global markets grow, our innovative logistics solutions are ready to help.
Responsibilities
Supervise the running of a safe and efficient operation, working within clear guidelines to help achieve all warehousing standards and defined outcomes for its responsibility area/shift approach.
Assist the Operations Manager in overseeing the process flow and controls of warehouse operations including the Pick and Pack, Expedite and Shipping operations. To ensure as well Outbound operation is aligned to our company standard and customers’ standard.
Maintain and build good and strong relationship with the customer putting DSC on their mind as their first choice logistics provider, employer of choice and investment of choice
Have clear understanding of Roles & Responsibilities applicable to your role and to your team
Acts as key contact person for the resolutions of all issues pertaining to client's Shipping Process (Put away, Pick and Pack, Expedite and Shipping)
Ensure that all contracted KPI for Inbound and Outbound are met.
Provides operations support to other team in needed in the organization
Work cooperatively with Contract and Operations Manager, Operation Excellence officer, team leaders, and other members of DSC quality and clients quality personnel for effective alignment, executions and implementations of Standard Operating Procedures and Work Instructions
Responds promptly to internal and external customers queries and resolves any issues immediately and professionally
Builds smooth and strong relationships with client by means of open communications and feedback methodology
Requirements
Candidate must possess at least a Bachelor's/College Degree , Engineering (Industrial), Engineering (Others), Logistic/Transportation, Business Studies/Administration/Management or equivalent.
At least 4 year(s) of working experience in the related field is required for this position.
Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Logistics/Supply Chain or equivalent.
