YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

YOUR TASKS

Work Location: DHL Central Asia Hub, Chek Lap Kok

Reporting to Vice President, Hub Operations, you will manage the 7 x 24 operations in our Hub warehouse to ensure smooth shipment transactions and fulfillment of quality and service standards under the fast-paced work environment.

YOUR TASKS

· Lead a large team of warehouse staff on a shift roster basis to ensure proper shipment handling in accordance with DHL network processes and procedures

· Plan, organize and manage both warehouse and ramp operations and ensure high productivity

· Oversee operational processes and ensure accurate and efficient performance and achievement of company objectives and targets

· Work closely with government authorities, airport personnel and overseas stations in DHL network to ensure reliable hub connections

· Collaborate with other internal departments to ensure optimal service quality and customer satisfaction

· Lead and execute contingency plans under emergency cases

· Perform data analysis and prepare KPI reports

· Implement corporate and regional initiatives and lead projects for continuous improvement

· Participate in company audits

· Manage manpower allocation and drive high-performance culture

· Cultivate good team spirit and drive employee engagement

· Manage contractor performance and ensure compliance of policies and standards

· Ensure safe work environment and practices for all staff