Field Sales Executive - Military veterans preferred

2025-10-02
DHL (https://group.dhl.com/en.html)
Other

/yr

  full-time   employee


Manila
Philippines

Join the World's Most International Company!

Are you ready to embark on an exciting journey with a company that has been at the forefront of cross-border express delivery since 1969? At DHL Express, we operate in over 220 countries and territories, making us the most international company in the world. Our mission is to connect people and improve lives across the globe, and we believe that the more people we connect, the better our planet becomes.

Join the DHL Express Family: Where Diversity Thrives!

At DHL Express, we don’t just talk the talk—we walk the walk! As an equal opportunity employer, we are on a mission to create a vibrant, diverse, and inclusive culture that reflects the world we serve. We believe that every individual brings unique talents and perspectives to the table, and that’s what makes our team truly extraordinary.
No Labels, Just Talent! We celebrate differences, whether it’s race, color, gender, sexual orientation, age, ability, marital status, family responsibilities, religion, political beliefs, or national origin. We’re all about breaking down barriers and building bridges—because diversity fuels innovation and drives success!

Overall Role Purpose:
  • Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide a service solutions to the customer.
  • Act as the customers’ main point of contact, by liasing closely with the relevant departments within DHL to ensure that their queries, problems or issues are dealt with appropriately.
  • Work as a customer contact with the user departments in key account customers, feedback the user situation to National Customer Channel for the formation of account strategy.
  • Produce information for management necessary to evaluate performance vs. key performance indicators.
  • Ensure co-operation with other members of the sales team and throughout the sales force.
  • Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed through the relevant DHL departments.
  • Meet regularly with Sales management to evaluate the personal sales plan/strategy so as to ensure that the required revenue and shipment results can be achieved.
  • Develop a working relationship with the relevant support departments e.g. Operations, to ensure they are kept up to date with all issues relating to customers.  All non-sales activities or diversionary activities should be handled by Sales Admin Support or Customer Support Executives.

What we need?
  • Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.  Analyzes and resolves complex cross-functional issues.
  • Well-developed relationship skills and ability to network with multiple levels of an organization and other business units?.
  • Excellent Presentation skills.
  • Excellent Communication skills, spoken and written.
  • At least 3 years of experience in Sales.
  • Educational Attainment, at least Bachelor's Degree or equivalent.

 

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