Business Development Manager - Military veterans preferred

Title: Business Development Manager
Location: , GB

Business Development Manager | Independent Sales | UK | Remote

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organisations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We’re searching for a UK based Business Development Manager to join our Independent & Private Sector Sales team, so that we can expand our impact in non-NHS markets. This role will drive new client acquisition in the independent health and social care market, particularly among small to medium-sized care home groups and broaden our market share beyond the NHS, where RLDatix already has 98% coverage. The Business Development Manager will target sectors such as care homes, hospices, primary care, and smaller private hospital groups, positioning RLDatix as the partner of choice for safer, better healthcare.

How You’ll Spend Your Time

• Driving new client acquisition in the independent health and social care market, with a focus on care homes, hospices, primary care, and smaller private hospital groups.
• Executing an existing go-to-market strategy to expand market share and win new clients.
• Generating pipeline through both outbound activity (LinkedIn, cold calls, industry events) and inbound channels (marketing leads, referrals).
• Building and leveraging networks to open doors and strengthen RLDatix’s presence across new sectors.
• Influencing product and marketing strategy through feedback from prospects and market insights.
• Representing RLDatix at industry forums, networking events, and conferences to raise brand visibility and secure new opportunities.
• Positioning RLDatix solutions to address operational pain points and demonstrate clear ROI to executive-level stakeholders.
• Negotiating and closing new business opportunities, successfully navigating procurement processes and contracts.

What Kind of Things We’re Most Interested in You Having

• Proven new business generation experience, ideally with a track record of exceeding sales targets.
• Familiarity with healthcare or care tech solutions (e.g., rostering, care planning, HR/payroll software) is desirable but not essential.
• Understanding of the UK independent health & care landscape, with the ability to influence C-Suite and decision-makers.
• Experience working in startups, scale-ups, or mid-sized companies, with adaptability and agility in fast-changing environments.
• Background in customer success or service management transitioning into sales is acceptable if you’ve contributed to growth conversations.
• Strong prospecting, networking, and negotiation skills, with comfort managing full-cycle sales (prospecting through to close).
• Proficiency in CRM and sales enablement tools (e.g., Salesforce, LinkedIn Sales Navigator).
• A collaborative style and sincere interest in improving safety and outcomes in health and social care.

Career Track: Expertise
Job Title: Business Development Manager
Job Level: 6

Business Development Manager – Private Sector

Location: UK – Hybrid

Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the world, our connected healthcare operations platform combines software and trusted services to empower organisations with critical data insights across risk, safety, compliance, provider lifecycle and workforce management. Our user-centric approach provides a holistic, real-time view of healthcare operations, connecting disparate information across the enterprise – thus giving organisational leadership the contextualised data they need to make better informed decisions.

RLDatix is truly global, with over 2,000 employees across the UK, Europe, Middle East, Australia, Canada, and the United States. Our strategy is fuelled by organic and inorganic growth that brings together the brightest minds and the latest technology – including AI - to deliver marketing leading solutions for our clients. We are looking for people to join our team who are passionate about making a positive change in healthcare. Join us as we work towards our vision of safer, better healthcare for all.

Our values are in our name... TeamRLD

TEAM - It all starts with Team... we win 'together'... with our customers. In this role, you'll collaborate across multiple departments and teams, building unified approaches that strengthen our collective impact on healthcare safety.

RESPECT - Everyone is accepted and expected to be a 'pro' (fessional). You'll demonstrate professional excellence whilst instructing and enabling teams to deliver world-class outcomes that reflect our commitment to healthcare transformation.

LEAD - We innovate to solve problems and believe that everyone can lead by making people and situations better. You'll lead through influence and expertise, innovating solutions that make complex landscapes more navigable for our teams and clients

DELIVER - We set big goals (Rocks) and focus on making progress every day. You'll drive measurable improvements across the organisation whilst maintaining daily focus on systematic progress that enhances our data maturity.

What You Will Do:

In this Business Development Manager role within our Independent & Private Sector Sales Team, you will focus on winning new business across the private healthcare sector, identifying, targeting, and acquiring new clients to drive annual recurring revenue and expand market share. You’ll build pipeline through research, prospecting, and networking, initiate executive-level conversations, and position RLDatix solutions to address key operational challenges. You’ll own the full sales cycle from lead generation through to contract signature, collaborating with internal teams to create compelling proposals and secure new client commitment.

Key Responsibilities:

New Business Development & Strategy Execution

      Develop and execute go-to-market strategies to break into new accounts and win new logos.

      Proactively prospect and build a strong pipeline of opportunities through outbound activity, networking, events, and partnerships.

      Consistently achieve or exceed new business sales targets and contribute to overall market share growth.

Client Engagement & Acquisition

      Initiate and build executive-level relationships with new prospects, opening doors and positioning RLDatix as the partner of choice.

      Represent RLDatix at industry events and forums to increase visibility, generate leads, and strengthen market presence.

      Assist in resolving account issues by coordinating internal resources, reinforcing long-term partnership outcomes.

Solution Positioning & Product Expertise

      Clearly articulate RLDatix solution value to prospects, tailoring messaging to specific pain points and decision drivers in the sales cycle.

      Develop persuasive proposals and business cases that demonstrate clear ROI and competitive differentiation to win new clients.

      Maintain up-to-date knowledge of product portfolio and competitive landscape, informing account recommendations and solution proposals.

Commercial Negotiation & Procurement Support

      Navigate private sector procurement processes by structuring agreements that balance client requirements and organisational objectives.

      Lead contract negotiations through to closure, ensuring timely and successful conversion of opportunities.

      Monitor renewal cycles and identify risks or opportunities, contributing to improved revenue retention and client satisfaction.

Market Intelligence & Prospect Targeting

      Continuously analyse healthcare market dynamics, identifying whitespace opportunities and high-value target accounts.

      Leverage sector trends and insights to build prospecting strategies that resonate with decision-makers and accelerate engagement.

      Produce concise sector updates and recommendations that guide immediate team initiatives and client-facing activities.

Influencing & Persuasive Communication

      Deliver compelling value propositions that drive urgency and influence stakeholder commitment during complex, competitive sales cycles.

      Craft tailored outreach campaigns, presentations, and proposals to engage decision-makers and move deals forward

      Support consensus-building among client stakeholders, reinforcing commitment to solution adoption and partnership agreements.

Experience You Will Need:

Essential Requirements:

        Proven track record of achieving or exceeding new business sales targets in a B2B SaaS environment. Experience as an individual contributor owning full-cycle sales (prospecting through to close) in the private healthcare or related sector.

        Strong technical acumen in enterprise SaaS solutions, with the ability to translate complex product capabilities into clear business value for prospects. Familiarity with CRM and sales enablement tools (e.g., Salesforce, LinkedIn Sales Navigator) required

        Understanding of the UK private healthcare landscape and procurement processes, with knowledge of regulatory and compliance drivers influencing purchasing decisions. Experience navigating competitive tenders within UK health and care is highly desirable

        Proven ability to create and execute territory and account penetration strategies, successfully opening and closing new business

        Proven track record of winning new business by building executive-level relationships and influencing C-Suite decision-makers

        Strong understanding of B2B SaaS sales and ability to articulate RLDatix product value in competitive new business scenarios

        Ability to leverage healthcare market insights to identify whitespace opportunities and accelerate pipeline development.

        Exceptional prospecting, communication, and negotiation skills with a track record of closing high-value new logo deals.

What You Will Gain:

As a Business Development Manager in our Independent & Private Sector Sales Team, you’ll be at the forefront of driving growth, responsible for acquiring new logos and expanding RLDatix’s market share in the private healthcare sector. You’ll gain hands-on experience in building pipeline, running full-cycle enterprise SaaS deals, and closing high-value contracts. You’ll collaborate closely with product, marketing, and commercial teams to refine go-to-market strategies, all while accelerating your career as a new business sales professional with direct impact on revenue growth and organisational success.

Areas Requiring Manager Input:

1. Team Structure & Size: Primarily an individual contributor role focused on new business acquisition; may work in a matrix structure with marketing, pre-sales, and product specialists to support deal closure.
2. Compensation Package: Competitive base salary with a strong variable commission structure directly tied to net new ARR, new logos acquired, and achievement of quarterly sales targets. Potential equity participation based on performance.
3. Geographic Scope: UK & Ireland - focused. Travel expected for prospect meetings, industry events, and conferences.
4. Technical Leadership Requirements: Proficiency in Salesforce CRM and sales enablement tools. No direct technical leadership responsibilities - focus on leveraging solutions knowledge to win new business.
5. Experience Specifications: 3–5+ years of experience in enterprise SaaS new business sales (healthcare sector experience highly desirable). Demonstrable success in exceeding new business sales quotas and building pipeline from scratch.
6. Educational & Professional Requirements Degree-level education or equivalent experience. Proven training in consultative or solution sales methodologies (e.g., MEDDPIC, Miller Heiman) preferred.
7. Success Metrics:
   New logo acquisition targets; Net new annual recurring revenue (ARR) generated; Number of qualified opportunities created; Sales cycle velocity; Achievement against individual quota and team growth objectives
8. Career Progression: Clear progression path into Senior Business Development Manager, Enterprise Sales, or Sales Leadership roles, based on consistent overachievement of new business targets.
9. Stakeholder Management: High frequency of C-Suite engagement in target organisations. Significant external-facing responsibilities, with strong focus on creating executive-level sponsorship in new client accounts.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, colour, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition.

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