HR Senior Manager - Military veterans preferred

At DHL Express, our vision is “Connecting people, improving lives”. We are the Most International Company in the World, “the big yellow machine” as we love to call it. Specifically In our Central and South America region, we cover 15 countries, from Parque Nacional Tikal in Guatemala, to Ushuaia in Tierra del Fuego – Argentina. We are more than 3,400 Certified International Specialists who work passionately and motivated AS ONE team, moving more than 10 million shipments a year, and exceeding our customer’s needs, while supporting their businesses and positively impacting our communities at the same time. We are the Great Place to Work #1 in Latin America, and we feel really proud of that. And the good news are... We are looking for a Superstar like you, are you insanely customer focused and someone who wants to have the best day, every day...

Role Purpose
The HR Senior Manager provides proactive, insight-driven leadership to shape and drive the Human Resources function within the scope of Paraguay. Acting as a trusted advisor to the business and collaborating with the business management team, the HR Senior Manager aligns HR activities with the business strategy to support organizational goals and influence the strategic direction of the business, while balancing the employee perspective. This role is pivotal in driving HR transformation and change to maximize the capabilities of our people across all levels of the organization, ensuring HR services are delivered to enhance business performance.

Main Accountabilities

• Overall Management of HR Functions: Build, organize, and develop the Human Resources team, managing all people-related activities across standard and aligned HR processes in key areas: Talent Acquisition, Compensation & Benefits, Talent Management, Learning & Development, Engagement, HR Administration, and Change Management.
• Budget Management: Oversee the HR function's budget with a balanced focus on strategic and operational HR activities for the country/entity in scope.
• Policy Development and Implementation: Develop and implement HR policies and procedures that comply with national regulations and align with internal and external best practices, and effectively communicate them to employees.
• Workforce Planning: Develop plans to meet the future requirements of supervisors at all levels across the company.
• Representation: Represent the company before labor authorities, trade unions, and workers' associations.
• Consultation and Advisory: Act as a consultant, providing advice, challenge, and coaching to employees and business managers on people-related issues and processes such as performance management, talent management and acquisition, learning & development, and compensation & benefits, delivering HR solutions that enhance commercial success.

• Compliance Support: Provide support in compliance-related areas, including training, communication campaigns, audits, and investigations.

  
  

Requirements
•Education: University degree in Human Resources or a related field; Master’s degree preferred.
•Proven HR Expertise: 10+ years of experience in various HR-related areas, with a focus on Engagement, and Health and Safety.
•Language Requirements: Fluent in English; native Spanish speaker.
•Core Competencies: Respect and results-driven, demonstrated leadership ability to work in a matrix environment with senior management, data-driven insights, cultural shaper, DEIB champion, excellent active listening and negotiation skills, and competence in building and effectively managing interpersonal relationships at all levels of the company.