CertaSite, LLC
ROLE OVERVIEW
We are looking for a Security Systems Sales Engineer, who will join a strong sales team that values collaboration, communication and transparency. Sales Engineers will specialize in technologically and scientifically advanced products and services. They will use their technical skills to explain the benefits of our solutions to new and existing customers. This role reports to a Regional Sales Manager.
WHAT YOU WILL BE DOING
- Prepare and deliver technical presentations explaining products or services to existing and prospective customers and contractors.
- Design, propose, and sell integrated security and life-safety systems (access control, video surveillance, intrusion, and integration with fire alarm systems) to commercial, industrial, and institutional customers.
- Serve as the technical sales lead, bridging between customer requirements, design teams, and operations, ensuring solution integrity, profitability, and customer satisfaction
- Collaborate with sales team to understand customer and contractor requirements and provide sales support.
- Help clients solve problems with installed equipment.
- Recommend improved materials or machinery to customers, showing how changes will lower costs and increase production.
- Understand how to interpret prints and drawings
- Follow the established sales strategy, processes and programs to shift prospects into new customers within the CertaSite Customer Relationship Management (CRM) platform
- Develop fire and life safety solutions that are a fit for each targeted prospect
- Demonstrate efficient time management by spending time on activities that increase the chance of quota realization with a concern for EBITDA expansion, while also being value and mission driven
- Maintain the pulse on competition, as well as understand how the buyers of CertaSite products and services make purchasing decisions
- Drive revenue to CertaSite through prospects by establishing and selling solutions through the CertaSite platform of products and services
- Establish scale and profitability by helping professionalize the Company’s go-to-market strategy and sales function
- Facilitate optimization of gross margin throughout the organization
- Partner with marketing to ensure the CertaSite value proposition and selling “story” remains relevant
- Gather all information needed to make informed recommendations
- Persuasively sell ideas to gain support and buy-in
- Use various communication techniques to gain cooperation in a negotiation
- Demonstrate the ability to remain resolute and resilient under stress
- Leverage contacts to stay informed of new company developments
- Balance new requests with established priorities
QUALIFICATIONS
- 4+ years’ experience in low-voltage security systems (access control, video surveillance, intrusion)
- Proven track record in technical sales or application engineering
- Experience with Lenel / OnGuard / OnBoard preferred
- Strong understanding of IP networking, PoE, switches, VLANs, and structured cabling
- Ability to perform site surveys and read construction drawings
- Technical degree or equivalent work experience; Bachelor’s preferred
- Valid driver’s license and ability to travel locally within the state
IDEAL QUALITIES
- NICET, NFPA, or other fire and life-safety certifications, Lenel / OnGuard / OnBoard certification (or willingness to obtain)
- Manufacturer certifications (Bosch, Axis, Milestone, HID, etc.)
- Experience with AutoCAD, Visio, or similar tools
- Experience driving revenue and helping build strong GTM strategies
- Demonstrated track record of uncovering opportunities and advancing prospect opportunities to close by following a prescribed selling campaign process
- Strong orientation to delivering winning outcomes and possessing an emotional engine that is contagiously felt throughout the organization
- Proficiency in identifying high value prospects, running a disciplined sales campaign and converting prospects into CertaSite customers
WORKING CONDITIONS & PHYSICAL REQUIREMENTS
- Controlled climate, office environment
- Local travel as needed; no overnight travel required
- Visit customer locations and may have meetings in field settings
- Required to sit for long periods of time, eight hours or more per day and being frequently required to use monitor, keyboard, and phone
COMPANY PERKS
- Work at a mission-driven company, focused on people
- Comprehensive medical plan options, including dental and vision
- 401K plan with company match
- Generous paid time off, paid holidays, and paid parental leave
- Education reimbursement program
- Continued growth and expansion into new markets and products and services
This is a unique opportunity to join a great team at a company that is rapidly expanding and evolving, which may also bring significant potential for career growth.
Who are we?
CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It’s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest.
As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.
Our Mission: To provide a meaningful impact to as many lives as possible.
Our Vision: To be the most dependable and simplified life safety solution on the planet.
Our Values:
- Passionate – We are on a relentless pursuit to be great, not just good enough. And we have fun doing it.
- Impactful – Our work makes a real difference in the world. We literally save lives, but that’s just the beginning.
- Innovative – We believe there is always a better way. We don’t stop until we find it.
- Genuine – We do what we say, and we mean it. We are authentic and dependable.
WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Overtime may be required, and the number of hours may vary based on work location. May be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust. Occasionally asked to travel overnight to a customer location. Must be able to successfully lift up to 50 pounds occasionally. Frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, cabling, and/or wiring. Frequent ladder climbing and checking, pulling wire, etc. Walking, stooping, bending, crouching, kneeling, and raising hands overhead. Driving is required and the amount of time driving may vary. Required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards
Equal Employment Opportunity/M/F/disability/protected veteran status
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Equal employment opportunity, including veterans and individuals with disabilities.
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