CALIBRE Systems, Inc., an employee-owned mission focused solutions and digital transformation company, is looking for a highly motivated Business Analyst to join our team supporting a Federal client. The candidate will provide business analyst and data science support for quality assurance, document management, and data management for specialized applications that support mission-critical scientific research activities. Candidates should have strong capabilities in the areas of data analysis, testing and client/customer support.
The budgeted salary for this position is $75,000-100,000.00 per year.
Responsibilities include, but are not limited to:
Execute ad hoc SQL queries across Oracle and MySQL databases.
Perform data extraction, transformation, and analysis; create views, join tables, and generate statistical insights.
Develop and maintain data visualizations to support decision-making.
Maintain and update project documentation to ensure accuracy and completeness.
Collaborate with team members to troubleshoot and resolve technical issues.
Contribute to the continuous improvement of software development processes.
Lead and participate in weekly client status meetings for designated applications.
Conduct Quality Assurance (QA) testing by developing and executing test scripts.
Provide exceptional client and customer support, addressing inquiries and resolving issues effectively.
Perform monthly updates, patching, and upgrades of Drupal-based applications.
Monitor and maintain Drupal modules and core components to ensure system stability and security.
Troubleshoot and resolve Drupal-related issues, including performance optimization and configuration.
Collaborate with developers and stakeholders to implement new features and enhancements in Drupal environments.
Ensure compliance with security standards and best practices in Drupal development and maintenance.
Staff may be required to report on customer site therefore only applicants residing in the MD/VA/DC Metro area will be considered. All Telework must be pre-authorized.
Strong in requirements gathering, testing and client/customer support.
Excellent communication (written and oral) and customer support skills (client satisfaction focused)
Excellent organizational and analytical skills
Ability to understand and simplify customer requirements.
Proven knowledge of industry standards.
Ability to rapidly prioritize competing requirements
Attention to detail and thorough when performing work
Candidates must be able to obtain Public Trust Clearance.
· Bachelor’s degree in Business, Information Technology, or a related discipline, or 2–3 years of relevant work experience.
· 2–3 years of software-related experience, including database management.
· Hands-on experience with SQL and various database platforms.
Experience with QA/QC testing using tools such as Jira and Zephyr.
Familiarity with SAS, R, and BI tools.
Experience maintaining and updating Drupal applications.
Experience in requirements analysis, software design, development, installation, testing, and maintenance.
Proven ability to evaluate, integrate, and troubleshoot operating systems and software products.
Demonstrated experience in customer service and client engagement.
Rockville, United States
Full-Time/Regular
Equal Opportunity Employer, including disability/protected veterans
Equal employment opportunity, including veterans and individuals with disabilities.
