Judiciary Clerk Paternity/Child Support - Military veterans preferred

The Maryland Judiciary offers a generous benefit package including medical, dental, vision, life insurance, paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans.

Essential Job Functions:  

This is an entry-level clerical position that is responsible for processing and maintaining child support/paternity cases by reviewing and determining the case type, using a computer to input information, preparing, and issuing appropriate summons, notices or writ and calculating the fees. Handling the collection, reviewing, and docketing case file documents pre and post court hearings. Assisting the public and attorneys with information about the status of a case and Clerk's Office procedures. Performing cashier duties and any other functions related to the child support/paternity division as needed. 

Maintains the case load by effectively and efficiently using a personal keyboard to input entries into Child Support and Paternity cases.  Verifies case numbers and parties on pleadings are correct while performing other duties as assigned.

Assists the public and attorneys with information regarding cases.  Answers questions in reference to different issues that arise within Child Support and Paternity cases.

Issues appropriate summons, notice, or writs, along with calculating and collecting correct fees.

Processes and maintains newly filed paternity/support cases. Handles the intake of new child support or paternity cases, calculates, and collects correct filing fees and issues correct notices or summons within the new case.

Minimum Qualifications:

Education:     High school diploma (or GED equivalent).

Experience:   One (1) year of work experience, preferably in court operations or in the fields of criminal justice, parole and probation, legal or financial services.

Note:

A Bachelor's Degree may substitute the required work experience.

A Paralegal/Associates Degree or 60 college credits may substitute the required work experience.

A Paralegal Certificate may substitute the required work experience.

Knowledge:

General office practices, procedures, and equipment.

Standard legal forms and documents used in the Judiciary.

Basic English and arithmetic to include, but not limited to, spelling, punctuation, addition, subtraction, multiplication, and division.

Skill in:

Customer service and handling problems tactfully and patiently.

Typing on a personal computer.

Accuracy and attention to detail.

Ability to:

Use standard office and business equipment including, but not limited to, personal computers, word processing, spreadsheets, database software, copier, cash register, scanner, fax machine, etc.

Use and maintain numerical filing system to locates files, until all cases are completely scanned.

Communicate clearly, tactfully, and effectively with judges, the public, police agencies, attorneys, and other court officials and personnel, both verbally and in writing.

Understand and abide by departmental rules, regulations, and procedures.

Exercise tact, diplomacy, and impartiality in dealing with the public, law enforcement personnel, and attorneys.

Follow procedures, verbal and written instructions, and protocols for any given assignment.

Use proper grammar, punctuation, and spelling.

Exercise independent judgment in interpreting and applying appropriate policy, procedure, rule, law, and/or regulation to a situation.

Physical Requirements:

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Equipment, Machinery and Tools:

Personal Computer to index pleadings and view entries to assist the public. Cash Register to process filing fee(s). Credit Card Machine to process filing fee(s). Calculator to add filing fees collected throughout the day to balance out the cash register. Language Line Phone to assist non-English speaking customers.

Software and Computer Skills:

Microsoft Word, Microsoft Excel, Microsoft Outlook, Connect, Odyssey, File & Serve, and Cash Register.

Selection Process:

Your application package will be used to determine your eligibility, qualifications, and ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration. It is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates, and hours of work. If you have held more than one (1) position at the same employer, you must list each position that you held, the length of time that you held each position, and the corresponding duties. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted.

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incomplete applications will not be accepted. Resumes will not be accepted in lieu of a completed application.

For further information please contact Talent Acquisition at aocta@mdcourts.gov.

The Maryland Judiciary is an equal-opportunity employer committed to fostering a workplace culture of diversity, equity, inclusion, and belonging. We do not discriminate on the basis of race, color, religion, age, sex, pregnancy, marital status, national origin, military or veteran status, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation during the application and/or interview process should send their via email to or call 410-260-1732. The Maryland Judiciary is a drug-free workplace. Applicants must be United States citizens or eligible to work in the United States.

Please find the Maryland Judiciary's equal employment opportunity policy here: .