Operations Manager - Warehouse (Life Sciences and Healthcare) - Military veterans preferred

About DHL Supply Chain:

As the world’s largest contract logistics specialist, we create a competitive advantage for our customers by giving them logistics solutions based on our globally standardized warehousing, transportation, and integrated services.

Our people is our biggest asset. We are certified as a Great Place to Work Company. In DHL you will find a culture that embraces diversity, collaboration; boost your strengths and generate confidence.¡A world driven by logistic. A company driven by people!

Job Purpose:

The Operations Manager will oversee and manage warehouse operations within the Life Sciences and Healthcare sector, ensuring compliance with industry regulations, including cold chain management, COFEPRIS standards, NOM-059, and pharmacopoeia guidelines. This role requires strong client management skills, negotiation capabilities, and experience in third-party logistics (3PL) or similar. 

Please attach your CV in English to continue the process.

Key Responsibilities:

• Lead and manage daily warehouse operations to ensure efficient and compliant handling of life sciences and healthcare products.
• Ensure adherence to cold chain management protocols to maintain product integrity and compliance with regulatory requirements.
• Collaborate with regulatory bodies and ensure compliance with COFEPRIS, NOM-059, and pharmacopoeia standards.
• Develop and maintain strong relationships with clients, addressing their needs and ensuring high levels of customer satisfaction.
• Negotiate contracts and service agreements with clients and suppliers to optimize operational efficiency and cost-effectiveness.
• Monitor key performance indicators (KPIs) and implement continuous improvement initiatives to enhance operational performance.
• Train and mentor warehouse staff on best practices, safety protocols, and compliance requirements.
• Coordinate with cross-functional teams to ensure seamless operations and effective communication across departments.

Who We Are Looking For:

• Minimum 8 years of experience in warehouse operations management, preferably in the Life Sciences and Healthcare sector.
• Strong knowledge of cold chain logistics and regulatory compliance (COFEPRIS, NOM-059, pharmacopoeia).
• Proven experience in client management and negotiation, with a track record of successful contract management.
• Experience working with third-party logistics (3PL) providers.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities
• Advanced English/ fluent conversation

Please attach your CV in English to continue the process.

Connecting people, improving lives. In DHL Supply Chain, you can exceed your full potential. APPLY NOW!

Inclusion. Delivered Together.