MHCU - Concierge - Military veterans preferred

2025-10-10
Intrepid Credit Union
Other

/yr

  employee   contract


Billings
Montana
59101
United States

Intrepid Credit Union is an Equal Opportunity Employer. Intrepid Credit Union will not refuse employment to a person or bar a person from employment or discriminate against a person in a term, condition, or privilege of employment because of race, creed, religion, color, national origin, sexual orientation, or gender identity or because of age, physical or mental disability, marital status, or sex except when the reasonable demands of the position require an age, physical or mental disability, marital status or sex distinction.

Role:

The successful candidate will possess excellent member service skills, will display accuracy while processing member transactions, and will demonstrate professionalism when communicating with members through a variety of channels. 

Essential Functions & Responsibilities:

E

10%

Perform all teller duties as needed, including maintaining and balancing a teller drawer.

E

10%

Assist members using ITM machines.

E

10%

Perform back-office functions as directed.

E

10%

Assist in special projects as assigned.

E

10%

Perform clerical duties.

E

15%

Direct member traffic in the branch

E

10%

Lobby maintenance

E

10%

Assist with answering phones

E

10%

Provide basic explanation of credit union products and policies to members as needed.

N

5%

Perform other job related duties as assigned.

Performance Measurements:

Performance Measurements are not assigned.

Knowledge and Skills:

Experience

The role can be learned in hours, days, or weeks.

Education

A high school education or GED.

Interpersonal Skills

  • Reports to the Billings Vice President of Operations
  • Works closely with all staff members in Billings
  • Frequent daily contact with members, potential members and Credit Union staff. Infrequent contact with outside sources such as insurance companies, dealers, other financial institutions and title entities. A high level of interpersonal skills required in order to effectively represent the Credit Union and market products and services to all types of members, potential members and the community.
  • Frequent exposure to sensitive information requires a tactful and trustworthy individual to protect the Credit Union’s interest, employees and members.

Other Skills

'    Previous banking experience highly desirable

'    10-key and keyboarding skills

'           Personal computer knowledge, hardware and Windows software, with ability to quickly adapt to and learn new applications ' Teller/Cashier experience preferred

'    Positive attitude

'           Ability to use discretion in decision making and sound judgment in problem solving '           Ability to work independently and as a team member

Physical

Requirements


'           Substantial repetitive movement of arms, wrists, hands and fingers, including picking up, pinching, keyboard use and telephone use.

'           Requires movement through standard office environment such as occasional bending, stooping, frequent sitting and walking short distances.

'           Must be able to communicate through the spoken and written word, expressing ideas or documenting others expression of ideas.

'    Occasionally required to move objects, requiring possible lifting up to 10 pounds.





Equal employment opportunity, including veterans and individuals with disabilities.

PI278730257