Student Services Assistant - Military veterans preferred

2025-10-10
University of Pittsburgh
Other

/yr

  employee   contract


Pittsburgh
Pennsylvania
15260
United States


Student Services Assistant



The Office of the Dean within the Dietrich School of Arts and Sciences seeks a Student Services Assistant to deliver vital administrative and high-volume support for graduate administrative operations. The incumbent's primary mission is to sustain the recruitment and enrollment pipeline by supporting the graduate admissions and appointments processes. This involves the crucial coordination of the admissions application fee waiver process across all DSAS graduate programs. Responsibilities also include managing dedicated communication channels, such as office email accounts, to inform students about admissions, funding, and appointments. To ensure efficient and accurate service delivery, the Assistant must develop and maintain expertise in all relevant policies while providing essential administrative support for admissions and student appointment processes within the Office of Graduate Studies.


Knowledge of Microsoft Office Suite, excellent verbal and written communication between faculty, staff, and students. Comfortability to be trained on policies, processes, and technological systems. Following established processes and policies. Accuracy and attention to detail are required. Promptness and timeliness may affect graduate admissions, appointments, and student progression. Must be well-organized, attentive to detail, comfortable multitasking, responsive to all communications, and skilled in time management. Personable and comfortable connecting with different individuals and constituencies. Able to work independently and seek guidance when needed.



Department: Central Support Staff

Campus: Pittsburgh

Minimum Education Level Required: Associate's Degree

Minimum Years of Experience Required: 1

Work Schedule: 20 hrs/wk within the hours of M-F 8:30-5:00

Work Arrangement: Hybrid: Combination of On-Campus and Remote work as determined by the department.

Requested Pay Rate: 20.00

Visa Sponsorship Provided:

Background Check: For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances: Not Applicable

Required Documents: Resume, Cover Letter




Equal employment opportunity, including veterans and individuals with disabilities.

PI278726533