Installer III

Sears Holdings Corporation (


  full-time   employee

United States

GENERAL SUMMARY: The Installer III position drives truck over established route to deliver and provide basic installation of products. SCOPE OF RESPONSIBILITY: Deliver and install appliance and/or plumbing product. JOB RESPONSIBILITIES ? Successfully passes Installer III certification testing. ? Drives truck to deliver appliances and plumbing products to homes or other locations. ? This skilled craftsman installs all of the built-in professional product line to include built in cooking, down draft products, built-in refrigeration, European dishwashers, custom ventilation plus all products listed in Level I & II. ? Conducts field estimates of jobs requiring labor only (product previously sold or third party installations) ? Writes customer orders, collects for C.O.D. orders and provides product operation instructions. ? Records sales and/or delivery information on daily sales or delivery record. Listens to and resolves service complaints. ? Loads truck. ? Issues or obtains customer signature on receipt for pickup or delivery. ? Helps out on other routes that may be running behind after finishing their own work at the direction of the Warehouse Manager ? Cleans inside of truck. ? Performs routine inspections on vehicle. ? The Level III Installer supervises a team of one (1) Level I and one (1) Level II truck reporting to him/her for direction and answers to questions concerning installation problems. The Level III will contact the Installation Manager for guidance in resolving any problem he/she can not handle. ? Ethics: Treats people with respect and keeps commitments. Inspires the trust of others. Works ethically and with integrity. Upholds organizational values. ? Diversity: Demonstrates knowledge of EEO policy. Shows respect and sensitivity to cultural differences. Educates others on the value of diversity. Promotes a harassment-free environment. Builds a diverse workforce.


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