Installer III - Home Appliances

GENERAL SUMMARY: The Installer III position drives the truck over established route to deliver and provide basic installation of products.

JOB RESPONSIBILITIES

• Drives truck to deliver appliances and plumbing products to homes or other locations.
• This skilled craftsman installs all of the built-in professional product line to include built in cooking, down draft products, built-in refrigeration, European dishwashers, custom ventilation, etc.
• Conducts field estimates of jobs requiring labor only
• Records sales and/or delivery information on daily sales or delivery record. Listens to and resolves service complaints.
• Loads truck.
• Issues or obtains customer signature on receipt for pickup or delivery.
• Helps out on other routes that may be running behind after finishing their own work at the direction of the Warehouse Manager
• Cleans inside of truck.
• Performs routine inspections on vehicle.
• The Level III Installer supervises a team of one (1) Level I and one (1) Level II truck reporting to him/her for direction and answers to questions concerning installation problems. The Level III will contact the Installation Manager for guidance in resolving any problem he/she can not handle.
• Ethics: Treats people with respect and keeps commitments. Inspires the trust of others. Works ethically and with integrity. Upholds organizational values.
• Diversity: Demonstrates knowledge of EEO policy. Shows respect and sensitivity to cultural differences. Educates others on the value of diversity. Promotes a harassment-free environment. Builds a diverse workforce.