Enterprise Monitoring Tools SME (SolarWinds or BMC Patrol)

2018-06-14
CSRA (www.csra.com)
Other

/yr

  full-time   employee


Washington
District of Columbia
United States

As the largest pure-play IT services provider serving the U.S. government sector, CSRA is where you can come to be successful. Join a collaborative team, solving customer issues and accessing an array of resources for your success. Take advantage of tremendous opportunities as you help us chart our path to industry leadership, and tap into our collective 90+ year heritage.

CSRA is looking for an Enterprise Monitoring Tools SME.

Help support the Government Accountability Office in its mission to save all US taxpayers money.  Our customer is passionate about their mission and we are tasked with keeping their IT services running smoothly, to help them achieve their goals. The auditors in this 4000 user community are subject area experts in all facets of government and industry best practices. We take great pride in supporting their wide scope of technology needs.

The Enterprise Monitoring Tools SME will support the implementation, maintenance and operations and supporting infrastructure, core competencies required to administrator,  support and operate  the platform includes modules such as  Network Performance Monitoring, Network Configuration Manager, Server Application Monitor, NetFlow, Traffic analyzer and IP address Manager.

Key Responsibilities:

Design, implement, configure, document the following products in failover mode: NCM, NPM, Server & Application Monitor and Enterprise Operations Console

Integrated Pollers

Configure alerting and thresholds

Integration with SQL

Design, document architecture

Develop capacity planning reports

Required Experience/Skills:

Experience with Riverbed AppResponse tool or Packet Capture

Experience in configuring, operating and/or troubleshooting SolarWinds or BMC Patrol

Expertise in the administration, support and operation of the Orion SolarWinds platform or BMC Patrol including Network Performance Monitoring (NPM), Network Configuration Manager, Server Application Monitor (SAM), NetFlow, Traffic analyzer and IP address Manager.

Knowledge of and experience writing technical documents for an IT environment, to include but not limited to procedures for disaster recovery for IT infrastructure

Ability to communicate (both orally and written) effectively to various audiences

Experience performing Enterprise Systems Monitoring (ESM)

Ability to develop capacity planning reports

Preferred/Desired Skills:

Experience with monitoring products ? up to 3 year

Experience with Linux or Windows System Administration ? up to 1 years

Experience performing network monitoring in a virtual environment ? up to 3 year

Experience with integration of network/monitoring products with a ticketing system ? up to 1 year

Experience troubleshooting VMware issues in a large environment ? up to 1 year

Experience working in an enterprise cloud operations environment ? up to 3 year

Knowledge of a scripting language (e.g., bash, perl) and experience with creating scripts to automate processes ? up to 3 year

Ability to create formal documentation for systems administration, operations, and maintenance

 

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