SR. ANALYST CUSTOMER AGREEMENT

2018-07-13
Nestle USA (www.nestlejobs.com)
Other

/yr

  full-time   employee


Eden Prairie
Minnesota
United States

Nestlé Health Science (NHSc) is a company on a mission and on the move, motivated by the opportunity to forge a major therapeutic role for nutrition in the management of health and establish a new industry between food and pharmaceuticals. The two elements of the equation are simple; societies are ageing and age and lifestyle related diseases are spiraling. Needs are growing for safe, effective and cost-effective solutions. At the same time, scientific understanding of health, disease and the potential of nutrition ? as an integral part of managing health and disease ? is growing.

Nestlé Health Science, a wholly-owned subsidiary of the Nestlé Group, was created in 2011 to be a leader in these developments and make things happen. We have over 3,000 employees around the world with a wide mix of capabilities ? from bio-medical engineers to regulatory specialists, medical delegates (sales force) and health economic experts that reflect our dynamism and intent to create.

This position is responsible for the execution, negotiation, and maintenance of customer contracts, effectively managing the linking of customers and distributors to correct contracts, leading the efforts to monitor customers? performance against their contractual commitments, and developing strategies to assist the sales team in their efforts to increase sales through compliance to contractual commitments. Key responsibilities include drafting, negotiating, tracking, and implementing customer agreements for the HealthCare Nutrition and Optifast businesses and administering a robust process for linking customers and distributors to the correct contracts, and managing the systematic process for measuring and enforcing contract compliance.

Key Responsibilities:
? Manage complete lifecycle of customer contractual relationships.
? Proactively manage assigned contracts and provide a high level of consistent, positive customer experiences.
? Draft contracts for accounts in a timely manner.
? Examine contract conditions and provisions to ensure compliance with policies and performance requirements, and work with other departments throughout NHSc to ensure non-standard contract terms and conditions minimize any financial or other risk to Nestlé and are executable.
? Provide clear communication of customer pricing, terms and conditions to internal departments to assure smooth and accurate implementation in Nestlé systems.
? On a monthly basis, follow-up on expiring contracts to ensure contracts are either renewed or terminated in a timely fashion.
? Conduct ongoing file maintenance, track relevant information and create appropriate documentation.
? Adhere to auditable processes and Quality Assurance (?QA?) activities.
? Maintain pricing and contract access for distributors and customers
? Develop and manage summary level metrics and reporting to help sales team and leadership team understand progress against compliance objectives.
? Train the sales organization on the business reasons and details of contract language and commitments.
? Assist the sales team in developing strategies to leverage the compliance discussion with customers into increased sales.
? Assist with special projects and other duties as assigned.

EXPERIENCE AND EDUCATION REQUIREMENTS
? 5+ years of experience in contracting and supporting a sales team in an analytical or customer service role
? 1-3 years of experience in Healthcare Industry and general understanding of distributor-based business preferred
? Bachelor?s Degree in Business, Finance, or related field
? High level of proficiency in a variety of PC applications such as Excel, Word, Access, etc.

The Nestlé Companies are equal employment and affirmative action employers and looking for diversity in qualified candidates for employment.

 

Save This Job

Email This Job to a Friend