Quality Control Manager

• Oversees adherence to the procedures and policies of the Quality Control Plan (QCP).
• Implements and manages the QA/QC Program.
• Ensures the performance and quality of the assigned QA/QC function conforms to established standards and government agency guidelines to ensure customer satisfaction.
• Manages Contract Deliverables using the standard company system to ensure timely delivery of service to the customer.
• Inspects or oversees inspection of work-in-progress and completed work within assigned areas of the service contract; verifies and documents inspection results.
• Coordinates collection of responses to customer Corrective Action Response (CAR).
• Investigates, analyzes, and resolves quality deficiencies (i.e. Quality Control and Compliance Inspections) to ensure problems are corrected in a timely manner.
• Consults with Local Management in determining root causes for non-conformance to QA/QC Plan and to customer contractual requirements.
• Conducts Internal management audits, prepares formal audit reports, and defines audit schedule.
• Coordinates and monitors activities of Quality Control Specialists and Quality Control Representatives and interfaces directly with functional area managers, subcontractors, and Government Quality Assurance Department.
• Analyzes results and coordinates with departments to resolve discrepancies; responds to deviations by assessing the impact on customer satisfaction, safety, and contractual compliance.
• Manages the program?s Customer Complaint process using the standard corporate system to ensure timely resolution of all complaints.

• Advanced knowledge of Quality Control techniques and practices.
• Familiar with the U.S. Government Federal Acquisition Regulations is required.
• Ability to read, analyze and interpret complex data and develop recommendations and solutions.
• Ability to perform data extraction and manipulation, analyze data, and generate reports.
• Demonstrated ability to analyze laws, regulations, and guidelines and apply them in practice.
• Strong decision making skills with ability to respond quickly and accurately as issues arise.
• Strong ability to work well with people with varied backgrounds and technical knowhow and ability.
• Strong leadership skills with an ability to lead and influence others to support corporate goals and objectives.
• Ability to set and meet project timetables based on customer expectations, policies, and guidelines.
• Skill in the use of computers and computer applications and software including proficiency in spreadsheets, word processing and other software applications.
• Additional knowledge/skills may be required by contract and will be listed separately.

Experience & Education

• Must have a BS degree in Industrial Management, or Engineering, with five (5) or more years in developing, implementing, and maintaining a Quality Control Management (QCM) Programs and three (3) years experience in the management or supervision of a Quality Control program, preferably in Air Force Bases Operations Support and Services Project.

Physical Requirements/Working Environment

• Extreme danger, stress, physical hardship and possible field living conditions associated with position within a desert camp complex.
• Work requires exposure to possible bodily injury from explosives.
• Work requires exposure to uncomfortable living conditions to include but not limited to shared confined quarters, cafeteria dining.
• Responsibilities frequently may require an adjusted work schedule, overtime, and evening/weekend hours in order to meet deadlines.