Quality Control Manager

DynCorp Recruiting (www.dyn-intl.com)


  full-time   employee

New Mexico
United States

Job Summary
The Quality Control Manager is responsible for materials testing and the monitoring of construction activities at sites on a full time basis to ensure the required work is being performed properly.  Construction coordination and monitoring involves obtaining construction related permits and ensuring contractors are performing their work in accordance with the contract and established quality criteria.
Principal Accountabilities
  • Oversees adherence to the procedures and policies of the Quality Control Plan (QCP).
  • Implements and manages the QA/QC Program.
  • Ensures the performance and quality of the assigned QA/QC function conforms to established standards and government agency guidelines to ensure customer satisfaction.
  • Manages Contract Deliverables using the standard company system to ensure timely delivery of service to the customer.
  • Inspects or oversees inspection of work-in-progress and completed work within assigned areas of the service contract; verifies and documents inspection results.
  • Coordinates collection of responses to customer Corrective Action Response (CAR).
  • Investigates, analyzes, and resolves quality deficiencies (i.e. Quality Control and Compliance Inspections) to ensure problems are corrected in a timely manner.
  • Consults with Local Management in determining root causes for non-conformance to QA/QC Plan and to customer contractual requirements.
  • Conducts Internal management audits, prepares formal audit reports, and defines audit schedule.
  • Coordinates and monitors activities of Quality Control Specialists and Quality Control Representatives and interfaces directly with functional area managers, subcontractors, and Government Quality Assurance Department.
  • Analyzes results and coordinates with departments to resolve discrepancies; responds to deviations by assessing the impact on customer satisfaction, safety, and contractual compliance.
  • Manages the program?s Customer Complaint process using the standard corporate system to ensure timely resolution of all complaints.
Knowledge & Skills
  • Advanced knowledge of Quality Control techniques and practices.
  • Familiar with the U.S. Government Federal Acquisition Regulations is required.
  • Ability to read, analyze and interpret complex data and develop recommendations and solutions.
  • Ability to perform data extraction and manipulation, analyze data, and generate reports.
  • Demonstrated ability to analyze laws, regulations, and guidelines and apply them in practice.
  • Strong decision making skills with ability to respond quickly and accurately as issues arise.
  • Strong ability to work well with people with varied backgrounds and technical knowhow and ability.
  • Strong leadership skills with an ability to lead and influence others to support corporate goals and objectives.
  • Ability to set and meet project timetables based on customer expectations, policies, and guidelines.
  • Skill in the use of computers and computer applications and software including proficiency in spreadsheets, word processing and other software applications.
  • Additional knowledge/skills may be required by contract and will be listed separately.

Experience & Education

  • Must have a BS degree in Industrial Management, or Engineering, with five (5) or more years in developing, implementing, and maintaining a Quality Control Management (QCM) Programs and three (3) years experience in the management or supervision of a Quality Control program, preferably in Air Force Bases Operations Support and Services Project.


Physical Requirements/Working Environment

  • Extreme danger, stress, physical hardship and possible field living conditions associated with position within a desert camp complex.
  • Work requires exposure to possible bodily injury from explosives.
  • Work requires exposure to uncomfortable living conditions to include but not limited to shared confined quarters, cafeteria dining.
  • Responsibilities frequently may require an adjusted work schedule, overtime, and evening/weekend hours in order to meet deadlines.