Sears Holdings Corporation (http://jobs.sears.com/vet/learnmore_military.html)
Salt Lake City
The District Production Supervisor is responsible for controlling and supervising the installation process for all Sears Home Improvement Products within a smaller district. The incumbent is responsible for the supervision of the Project Coordinators who are assigned to specific products or groups of products within the district. The District Production Supervisor is responsible for the district backlog conversion rate, quality scores, product cycle time, and gross profit margin. This position provides supervision and counsel to the product specific Project Coordinators in the areas of: scheduling; quality/customer satisfaction; customer service; materials management; and the management of the independent contractor workforce. This position has the authority to identify, recruit, select and bring under contract independent contractors in accordance with Sears? requirements for independent contractors. The incumbent is responsible for the inspection of the work of all new sub-contractors to ensure that the quality and consistency of workmanship meets Sears? standards. Additionally, the District Production Supervisor will support and counsel Sales staff as it relates to product knowledge and proper installation processes as needed.
Responsible for supporting annual installed volume, district quality scores, projected backlog conversion rates and gross profit margin set for the district or districts.
? Ability to work under pressure
? Excellent organizational skills in office and warehouse
? Ability to establish priorities and communicate effectively (both verbally and in writing)
? Advanced customer service skills
? Ability to supervise District Administrator, Service Technicians and Warehouse personnel