Operations Center Technician Swing Shift

Cushman & Wakefield (http://www.cushmanwakefield.com/en/careers)


  full-time   employee

Mountain View
United States

Job Title
Operations Center Technician - Swing Shift
Job Description Summary
The Operations Center Technician position will be responsible for staffing the Operations Center in conjunction with the regular weekday staff for 24/7 coverage.. This position assists in monitoring the BMS feeds into the Operations Center looking for anomalies, calling out the right personnel/vendors, and documenting any incidents.
Job Description
The Operations Center technician is responsible for monitoring the BMS (Building Management Systems) displays and alerts. They will need to identify alarms, anomalies, and faults. They will be the first to receive notifications and should attempt to resolve through the BMS. If field work will be necessary to resolve the issue, the appropriate people or vendors will need to be called
This position will be staffed after normal working hours on the weekday?s and for full coverage on the weekends. They will be responsible for manning phones/radios with direct communication to other facilities employees. As they notice issues in the field ? service and troubleshooting calls will be handled through this Operations Center
Associate degree in HVAC/Electrical and formalized training in the application of BMS software
Basic understanding of mechanical and electrical building systems
Experience reading and prioritizing alarm alerts including identifying nuisance alarms
Four or more years? experience with BMS systems
Ability to speak and write English, fluently
Ability to utilize basic personal computer applications including spread sheets, word processors, email, and internet browsers
Needs to be familiar with CMMS (Computer-Maintenance Management Systems) to log and track work orders
Physical Requirements
While performing the duties of this job, the employee is regularly required to travel from floor-to-floor and may be required to travel outside between buildings in varying outdoor weather conditions
The employee may also be regularly required to sit or stand for prolonged periods of time
Regularly use hands to operate office machinery including, but not limited to, telephones, computers, fax, and photocopy machines
Regularly required to walk, to talk, and to hear
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.