We currently have a job opening for a Tel Comm 1 to support a large Network Operating Center in support of NASA in Huntsville, AL. The Tel Comm 1 will perform configuration, preventative maintenance, trouble isolation of remote LAN network equipment, and possess a good knowledge of Fortinet/Cisco product environments. The candidate will be heavily involved in a new enterprise service offering for Remote Access (VPN) and will work with users to resolve connectivity and service Incidents. The candidate will follow engineering documents to test and implement complex communication network solutions and provide as-built documentation as needed, update databases and trouble logs as needed. This position is for first shift in our 24x7x365 Network Operations Center but could involve after-hours/weekend on call rotation.
This job is in a 24X7 Network Operations Center that is responsible for managing a nationwide routing/switching network for a high profile Government customer. This position will concentrate on assisting customers using the Agency VPN solution. This consists of implementation of new service and incident/problem resolution via remote methods for local area equipment at customer locations across the United States. The accepted candidate will be a part of a group and be responsible for the management of task and incident queues and to work with remote technicians and vendors to complete the work.
Strong knowledge of Remote Access (VPN) technology and user client applications
Knowledge of Cisco/Juniper/Fortinet OS and CLI -Knowledge of routing protocols such as OSPF, BGP, RIP, and IGRP -Experience with TCP-IP and IP addressing schemes
Experience with IPv-6
Remedy experience Spectrum monitoring experience ITIL experience
Required Education & Experience:
Associates or High school (or equivalent) with relevant certification.
Experience supporting LAN, telecommunication and Internet Technology is a plus.
Candidate must either currently possess or be able to obtain a Secret clearance but all higher clearance levels are desired