The Field Engineer position assists customer personnel in establishing operation, maintenance, and inspection procedures and techniques. Analyzes equipment failures to determine root cause and recommends corrective actions to company or customer representatives for coordinative product solutions. Advises and assists in assessing product needs in accordance with customer specifications to effect design changes to improve equipment efficiency and/or reduce cost of operation. Devises and implements preventive maintenance programs and keeps performance and maintenance records on equipment. Participates in installation planning phase. Acts as a local on-site representative to customer’s organization.
The position interface with customers and co-contractors on a daily basis to troubleshoot and correct system problems. Debug HW/SW/SYSTEM problems and communicate corrective actions to various locations and site personnel
The position requires experience with large scale system maintenance, troubleshooting and support. Extensive knowledge in one or more of the following areas is required, Solaris System Administration for SUN Servers and Workstations, Encryption device knowledge, UNIX, shell scripting. Practical experience in VMware, knowledge DoD telecommunication practices/circuit integration, understanding of video telecommunication efforts. Existing CompTIA Security +
DESIRED SKILLS: Familiarity with RF intelligence gathering, analysis and dissemination, exposure to C/C++, Telecommunication Systems and Troubleshooting, Cisco Routers, ATM Switches, Bridges, and Oracle. Prior domain DCGS experience.
SECURITY CLEARENCE: EXISTING DoD TS/SCI IS REQUIRED
WORK SCHEDULE: Overtime, weekend work, nightshift, non-standard work week and extended shifts.
TRAVEL: Some travel may be required to support other locations during surge activities, installs or upgrades.
REQUIRED EDUCATION: Related Bachelor’s degree and 6years of relevant experience OR 12 years of relevant experience in lieu of a degree.
This position requires either a U.S. Person or a Non-U.S. Person who is eligible to obtain any required Export Authorization. 126453
Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.