Head of FM Technical Services and Asset Management - Military veterans preferred

Title: Head of FM Technical Services and Asset Management

Location: GB-ENG-Leatherhead

Job Number: 1074784

The Head of FM Technical Services and Asset Management is responsible for the successful provision of Technical Facilities Management and Asset Management to the various customers within the location. The role is responsible for:

Overall responsibility for overseeing and directing FM Technical Services and Asset Management to the client to the required levels

Performance analysis of assets and review of cost of planned versus reactive maintenance, space optimisation and benchmarking internally and externally

Acceptance into service of new and refurbished assets including use of Government Soft Landings

Production of business cases and investment proposals including providing the necessary technical and pricing information to support the Commercial Manager in implementing the change process

Production of Planned Preventative Maintenance schedules in liaison the supply chain, third party contractors, the client and end user

Review and assessment of latest technology to support the maintenance and investment strategy

Establishment and maintenance of location and asset registers including the management of maps, drawings and asset plans

Management of business processes and their operation

Management of warranties

Responsible for ensuring PPM and SI compliance

Managing the different maintenance obligations for leased assets and disposals

Ensure the adoption of KBR’s Quality and HSE policies and procedures throughout the area of

responsibility.

Ensure the adoption of safe working practices during the maintenance and repair of the estate.

Oversee the effective and efficient use of BMS

Manage and maintain the Estate Team’s technical library

Oversee the development of staff to enhance the performance and capability of staff

Ensure compliance with KBR’s management procedures and processes.

Provide concise reports to the Governance Board on all asset and maintenance issue

Reviewing and managing PPM to M&E plant & equipment (via in-house engineers and external contractors) to minimise risk of failure and meet any legislative requirements.

Reviewing and Managing Soft FM PPM schedules where applicable

Identify and carry out option appraisals on under-performing properties and analyse spend data on all maintenance cycles to continually improve processes.

Regular monitoring of supplier performance against the applicable benchmarked criteria and KPIs

Working with suppliers to identify actions to address areas of poor performance, ensuring actions are logged on to SharePoint and monitoring their effective implementation

Identify positive / negative trends in performance and continuous improvement opportunities to reduce cost, improve quality and performance and take proactive corrective action where necessary

Continuously monitor performance through monitoring of data and liaison with other members of the KBR team including quality, HSE and operations

Attend formal monthly review meetings with

Supply Chain

Share performance scorecards with the client

Managing contract change in liaison with commercial

Ensure all contract documentation is reviewed and updated on a monthly basis

Ensure supplier service level agreements are in place and reviewed and updated on a monthly basis

Ensuring continuity of supply and managing Supply Chain risk in co-operation with the procurement function.

Ensuring that all of the FM Supply Chain are contractually compliant

Address statutory compliance obligations and in particularly health & safety obligations to minimise the risk of failure

Ensure compliance with any applicable KBR or client procedures e.g. the audit and verification process, security and access requirements etc.

Provide market leading advice to customers to identify opportunities for innovation, improvement and cost reduction

Competencies:

Leadership – sees the bigger picture/interpret strategy, leads by example, motivates others, makes decisions, initiates action, takes responsibility

Communication and influencing – establishes communication channels, actively listens, clarifies, gives/seeks feedback, clear and concise, persuasive/negotiates with others

People Management – fosters team/individual performance, achieves results, sets targets and reviews against them, leads, motivates and empowers others, deals with issues, coaches and encourages others

Organisational skills – plans well in advance, sets clear objectives, manages time/delegates, reviews progress against plan, ensures sufficient resources, encourages improvements,

Commercial and Financial awareness – effective financial management, maximises use of resources, identifies business opportunities

Results orientation – satisfies internal/external customers, effective performance management, addresses cross functional issues and technical issues, knowledge of systems and processes

Interpersonal skills – builds positive relationships, demonstrates emotionally stability, confident in own ability, approachable to all staff, shows respect and tolerance

Values – lives and endorses the company values

Qualifications:

Qualifications

:

Essential:

Member of a Facilities Management related professional body (e.g. BIFM [IWFM] / RICS)

An industry recognised electrical or mechanical engineering qualification within the built environment (HNC, HND or equivalent vocational qualification)

Health and Safety training i.e. IOSH Managing Safely, CITB SMSTS or CSCS or equivalent

Achievement of requisite security clearance (essential)

Experience of managing hard services and asset management across a multi-service, multi-site, Facilities Management contract

Desirable:

Experience of managing TFM services with knowledge of Soft FM services across a multi-service, multi-site, Facilities Management contract

Experience and Skills:

Experience of managing reactive and planned preventative maintenance within commercial or government asset portfolios

Experience in planning programmes of work for maintenance, lifecycle and change

Experience of managing outages effectively

Experience of managing safe systems of work and permits

Experience with or good understanding of PAS55 best practices

Experience of Building Information Management

Proven track record in the management of asset data bases and CAFM Systems

Good leadership, interpersonal and negotiating skills

Experience of managing Health, Safety and Environment management systems

Excellent client facing skills with the confidence to deal with people at all levels

Ability to lead, inspire and motivate a team to meet objectives

Capable of working independently and collaboratively as part of a wider team

Good communication, numeracy and presentation skills

Proven ability to deal with change

Excellent written communication skills including report writing

A good working knowledge of Microsoft applications(SAP and SharePoint would be advantageous)

Proven financial and commercial awareness

Be able to successfully manage time, plans and other related tasks

Be able to continuously meet targets and surpass expectations

An eye for detail and technically minded

Proven history of delivering FM operations to budget/time, and delivering measurable and sustainable savings across multiple Facilities Management categories in a complex real estate environment.

Proven experience in of working in Facilities Management in the Public Sector.

Previous experience of managing an operational facilities supply chain function

Proven success in driving value for money and quality improvements through the supply chain

with Hard and Soft FM expertise

Strong stakeholder management and engagement skills with the ability to communicate at all levels of an organisation, delivered through a client facing role.

An effective time manager with the ability to multi-task.

Team player, able to work on own initiative.

Approachable, Professional, Methodical and Self-motivated

Job: Property Management