SPAWAR Helpdesk Analyst (Job Number:441600)
SAIC is seeking a SPAWAR Technical Help Desk Analyst in North Charleston, SC.
Support a high-volume Naval Command, Control, Communications, Computers, Intelligence (C4I) Service Center.
Perform basic troubleshooting methods to remotely isolate fleet problems from a system level perspective to a sub system resolution.
Document precise details of system problems for analysis by Tier III support elements, as needed.
Perform Service Center Trouble Ticket status checks with both internal and external customers.
Perform password resets as required.
Will be expected to work independently to solve problems quickly and completely.
This will be an evening shift and associate will be on-call over weekends on a rotational basis with other team members. Associate may also be required to work extended hours, as needed.
Required Education and Experience:
US Citizen with a Secret clearance. Higher clearances accepted.
Ability to maintain a Secret clearance while employed on the contract.
3 years of experience with Global Command and Control System Maritime (GCCS-M), Joint Automated Deep Operations Coordination System (JADOCS), & Theater Battle Management System (TBMCS)
NEC ET-1402; ET-1403; ET-1404; ET-1407
SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see My SAIC Benefits. EOE AA M/F/Vet/Disability
Job Posting: Oct 31, 2018, 12:20:55 PM
Primary Location: United States-SC-CHARLESTON
Clearance Level Must Currently Possess: Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No
Shift: Day Job