Citrix Netscaler Engineer - Military veterans preferred

General Dynamics Mission Systems (


  full-time   employee

United States

Basic Qualifications
Bachelor's degree in computer science or related field; or equivalent is required plus a minimum of 8 years of relevant experience; or Master's degree plus a minimum of 6 years of relevant experience.
Due to the nature of work performed at our facilities, US citizenship is required.
Responsibilities for this Position
General Dynamics Mission Systems has an immediate opening for a Citrix Netscaler Engineer. This position provides an opportunity to further advance the cutting-edge technology that supports some of our nation’s core defense/intelligence services and systems. General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions.
A key contributor supporting the GDMS network environment such as routers, switches, circuits, firewalls, wireless, intrusion prevention devices, etc.
Implements/Supports/Monitors/Troubleshoots network issues being physical or virtual network infrastructure components and coordinates with team members and/or vendors
Responsible for the architecture, implementation and support of a Citrix Netscaler environment including thin clients & smartcards.
Deployment of GSLB, including parent/child configurations for multiple datacenters
Take full ownership to work with various teams to resolve any production related incidents.
Be actively involved in the planning & implementation of new projects.
Maintain System high reliability,availability and resiliency levels.
Provide 1st, 2nd and 3rd Level Support for the production and test environments
Proactive System performance monitoring and capacity management
Research and perform Netscaler system upgrades and mandatory security/OS patching.
Provide 24*7 On call support based on rotation within the team
Strictly abide and follow the company policy and procedures pertaining to change and incident management.
Responsible for ensuring that all systems are deployed consistent with group standards and best practices.
Manage Business Continuity in relation to Disaster Recovery.
Maintain an accurate and current hardware inventory

Demonstrable expert level experience in Citrix NetScaler administration with certification or equivalent practical skills
Strong knowledge of Citrix Xendesktop 7.X architecture and components
Strong knowledge of Citrix Netscaler 11.X and above technology is a must
Demonstrable strong working knowledge of NMAS
Strong knowledge of smart cards or other two factor technologies and its integration with CITRIX clients.
Good working knowledge of implementation of SSL Certificates and Authentication methods (SAML, Kerberos, LDAP, NTLM)
Good working knowledge of Load Balancers/GSLB (F5 knowledge a plus).
Good understanding of Firewall rule implementation & troubleshooting.
Knowledge of other Remote Access Platforms (Pulse Secure, Cisco VPN).
Flexible working hours would be required.
Strong knowledge of performance management and capacity planning.
Strong communication skills
Project Management and documentation skills
Service oriented, positive, committed and enthusiastic team player.
Additional Requirements:
Maintains depth of knowledge and experience in a single network domain and fully understands process applications within domain of expertise
Expanding knowledge to a moderate working level of a second network domain and the interconnections within the enterprise
Broaden understanding of the interrelationships within the enterprise networking environment with focus on interrelationships
Participates in planning and execution of small to moderate size project tasks or small projects
Participates with more senior team members to work significant and unique issues in the enterprise where analysis of situations or data requires an evaluation of intangibles
Able to solve complex problems within domain of expertise held
Moderately able to demonstrate clarity and "out-of-the-box" thinking in analyzing problems that affect the team
Moderately able to manage disagreements in ways that preserve good relations and the open exploration of different alternatives
Utilizes skill set to help less experienced team members adapt
Holds ownership and initiative on assignments
Company Overview
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 13,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high performance team!
General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/Veteran