2018-11-07
SAIC (www.saic.com)
Other
/yr
full-time
employee
Hampton
Virginia
United States
LaRC LAN Tech II (Job Number:441760)
Description:
LAN Technician II- job opportunity for a Local Area Network Technician at the NASA Langley Research Center. Scope of Position Primary responsibilities include the installation, troubleshooting, and management of the network infrastructure for a large campus. The position includes resolution of complex problems on a live network and familiarity with sophisticated network monitoring and management tools and diagnostic test equipment.
Job Duties
Duties include the update and management of network cable management systems (Patch Manager), service record documentation (Remedy ITSM), supporting end users on a daily basis, as well as troubleshooting and resolution of customer’s network issues. The candidate will be expected to work with local and remote network engineering staff in the installation or replacement of network infrastructure components including routers, switches, and wireless access points. The job will be for a full time, overtime eligible employee paid on an hourly basis.
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Follow processes and provide advance notification of all planned system and network outages within a strong change management environment
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Create clear and concise documentation of both problems and resolutions
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Quick response to network alarms and possible service outages
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Be comfortable and willing to perform hands-on troubleshooting and field work
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Perform installation and removal of network infrastructure and wiring
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Provide on-call support, after hours, and occasional weekend work as required
CDI
Qualifications:
Requirements
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Minimum of an AA degree in related discipline or relevant certifications and 2 years of field related work experience. Additional years of related experience is acceptable in place of the degree.
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Experience with Cisco Network hardware is a must
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Working knowledge of routing and switching
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Excellent troubleshooting skills and ability to narrow down the cause of an issue and determine a solution
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Ability to maintain accurate logs of trouble isolation and repair efforts and escalate issues to Network Engineers and/or management as needed
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Ability to lift and move network hardware devices up to 45 pounds, and the ability to climb a ladder and work safely at heights while operating with power tools
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Independent thinking/problem solving skills and ability to prioritize and execute multiple tasks with appropriate supervision
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A professional attitude and courteous manner toward customers, partners, and coworkers is essential
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Must be a U.S. citizen with ability to pass a Government background investigation
Preferences
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Experience working in cooperation with Network Operations Center (NOC) personnel
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Experience working as an interface to vendors, including Cisco TAC and Aruba in dealing with infrastructure support issues
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Experience with VoIP is a plus
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Network+, CCNA, or other industry recognized certifications is a plus
SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see My SAIC Benefits. EOE AA M/F/Vet/Disability
Job Posting: Nov 6, 2018, 11:13:29 AM
Primary Location: United States-VA-HAMPTON
Clearance Level Must Currently Possess: None
Clearance Level Must Be Able to Obtain: None
Potential for Teleworking: No
Travel: None
Shift: Day Job
Schedule: Full-time