SOCS SATCOM Network Support - SME 3 (Field Service Representative) - Military veterans preferred
2018-11-21 SAIC (www.saic.com)
Fort Bragg North Carolina 28307 United States
Provide functional and Technical Support to the Special Operations Communications Systems (SOCS) SPAWAR Atlantic IPT on CSS SATCOM Ku-band auto- acquire satellite terminals, Combat Service Support Very Small Aperture Terminals in Ka-Band; X-Band; and C-Band (CSS VSATs) as well as other WIN-T sub systems.
Operate satellite communications packages and be able to conduct network operation utilizing the technology.
Understand, deploy, and maintain satellite communication technologies for forward exploitation network architecture.
Provide on- demand expertise for SATCOM troubleshooting in the Laboratory and forward, as required.
Provide Onsite Briefings for unit personnel.
Provide technical and tactical support and oversite for all WIN-T users.
Create customized training events to the individual units specifications to include current equipment and capabilities, the new equipment to be integrated and the upgrades in capabilities.
Provide classroom theory instruction and over the shoulder practical field training on SATCOM CSS-VSAT systems and sub systems.
Maintain and update an electronic database of common procedural issues and solutions or quick fixes to known issues.
Capture and File Electronic Trouble Reports and Software Change Requests.
Assist in Implementing New WIN-T Subsystems.
Report Data Quality Issues to Unit Personnel.
Support Remote Deployments.
Short duration travel to CONUS and OCONUS locations.
Coordinate Hardware/Software Replacements and Upgrades.
Assist in Fielding New Hardware.
Assist in Fielding New Software Versions.
Maintain an advanced level of technical knowledge and skills required to execute all field service Technician tasks assigned
TYPICAL EDUCATION AND EXPERIENCE:
Technical Training in DoD C5ISR systems.
Twelve (12) years of hands-on experience with Joint Warfighter C4ISR, to
include three (3) of the following four (4) areas: Systems Requirements,
Operational Requirements, Test & Evaluation, and Training. Recognized
expert who has demonstrated industry and public service leadership in Joint
Warfighter C4ISR systems.
Bachelors degree from accredited institution or four years of experience in lieu of degree, plus one or more years of experience.
Proficient in instruction on the installation, operation and employment FM, AM, VHF, UHF, SHF radio communications.
Specific technical areas must include working knowledge of DISA DISN network services, architecture, configuration, certification processes and procedures, CISCO, LAN/WAN, fiber, POTs and NSA approved encryption devices (TACLANE, KIV, KG, Cylink) equipment suite programming, deployment, and integration.
Working knowledge of SDN versions.
Ability to establish and maintain communication and technical infrastructure in Joint Operations Center (JOC) facilities, or facilities utilized during execution of exercises.
Ability to carry communications equipment up to 70 lbs.
Experience deploying and maintaining various types of military tactical radio systems, video teleconferencing and tactical antennas.
Operational knowledge of cryptographic devises in include use, storage, and destruction.
Demonstrated expertise in oral and written communications to explain communication network and requirements.
Clearance Level To Obtain: TS/Sensitive Compartmented Information (SCI)