NOC Operator Job - Military veterans preferred



  full-time   employee

United States

NOC Operator (Job Number:442118)


Job Description:

Position is in NASA’s Operations Management Center (NOMC), a 24X7 network operation center, and requires supporting non-standard shifts and non-standard work weekends. Candidate will be required to work weekends and holidays. Candidate will support the network operation’s day-to-day activities in support of NASA missions. Candidate will use a variety of network management and diagnostic tools for monitoring, troubleshooting communications- related and node/application related problems. Position requires monitoring and some maintenance assistance of Cisco Routers & Switches, Junipers Routers. Candidate will also need to learn to operate NASA unique hardware items. Candidate will be working directly with other NASA centers and customers to help resolve real-time network and dataflow problems which are unique to NASA. Candidate will be involved in a number of activities including the testing and implementation of new network services. Candidate must be able to pass both a written and practical certification test within 180 days of hire.


AA degree in a related field & 1 year experience or High School & 2 years experience.

Required Skills:

Must be able to grasp a wide range of unique skills, able to think and respond quickly to real-time dataflow problems

Must have fundamental knowledge of TCP/IP technology including IP addressing, subnet masking

Knowledge of helpdesk operations

Excellent writing and oral communication skills

Effective communicator and be able to coordinate network and customer related problems with other technical sections

Outgoing with a pleasant personality and a positive can-do attitude

Strong multi-tasking skills

Available to work after hours and weekends (as required)

Desired Skills:

Knowledge of serial interfaces including RS232, V.35 and RS 449 preferred

Knowledgeable in WAN protocols such as ATM, SONET, ISDN

Experience with TCP/IP and IP addressing schemes; network monitoring tools (HP Openview, MRTG) and trouble ticket processes (Remedy is a plus)

Hands-on experience with industry products (Cisco, Juniper, and Ciena are highly desired)

Experience in supporting WAN & LAN connectivity, telecommunications (VoIP) or internet technology

Knowledgeable of transmission principals including T1, T3, DS-3 &OC- 3/48

Experience with network analysis tools (Matt’s Trace Route (MTR) and Multi Routers Traffic Grapher (MRTG) are a plus)

Experience in performing traceroutes, executing ping test and a strong working knowledge in Unix and Microsoft

Strong knowledge and hands on experience with data analyzers, network probes and other network diagnostic and performance measurement devices

Industry standard certifications (CCNA, CCNP or JNCIA are a strong plus)

Clearance Requirement:

Applicant must currently possess a Secret or higher Security Clearance.

SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit For information on the benefits SAIC offers, see My SAIC Benefits. EOE AA M/F/Vet/Disability

Job Posting: Nov 23, 2018, 8:57:33 AM
Primary Location: United States-MD-GREENBELT
Clearance Level Must Currently Possess: Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No
Travel: Yes, 10% of the time
Shift: Day Job
Schedule: Full-time