Sr Security Customer Relations - TS/SCI with Polygraph required - Military veterans preferred
2018-12-01 General Dynamics Information Technology (www.gdit.com)
Chantilly Virginia United States
**Position requires an in-scope TS/SCI clearance and polygraph.**
Customer Relations personnel support the customer adjudications branch. They respond to customer requests and office requirements as directed by the branch chief. They answer questions concerning the processing and status of Adjudications actions. Duties typically include:
Interface between Government agencies and industrial organizations for obtaining, processing, verifying, and disseminating personnel security information and access to customer programs
Maintain accurate personnel data in all files
Update the customer database
Conduct an annual file audit
Maintain accuracy of customer’s database records, e.g., briefing and debriefing dates
Prepare, as directed, cases for expedited requests from PSO and/or PSM
Attentive to detail
Conduct personnel clearance verification
Able to use multiple IC databases
Maintain confidentiality of assets and information pertaining to personnel security
Elicit, articulate, and document information in a well-organized manner
Participates in special projects as required.
5-8 years of related experience in facility or industrial security administration, preferably in the government contracting industry
Experience in security personnel processing related to background investigations
Knowledge of ICD 704 and E.O. 12968 guidelines
Database data entry skills
Ability to learn various databases during performance of the contract
Prioritize competing tasks and possess effective time management skills
Demonstrated experience with current version of Microsoft Office Suite
Demonstrated customer service and telephone skills
Able to work independently on assigned tasks.
Exceptional customer service skills
Demonstrated ability to problem solve and develop/create innovative solutions
Benefits of this Position:
Opportunity for Fast Growth within the program
Onsite Gym – get your workout in before work, during your lunch break, or at the end of the day
Professional Development Assistance – Covering the Cost of Obtaining Professional & Technical Certifications (depending on program)
Educational Reimbursement – toward degree programs and individual coursework
401K Match – with 100% vesting on day one
Health, Dental and Vision Coverage to keep you healthy, starting your first day
We know work-life balance is important, GDIT offers Paid Time Off, Plus 10 Paid Holidays
Parking and transit commuter benefits
Why Work at General Dynamics IT?
Work with top talent and some of the brightest minds in your field
Support missions that make a difference to our Nation
Become part of an organization that that is committed to the highest ethical standards in all that we do
Thrive in the stability of a large organization, with the ability to move onto new opportunities, supporting different missions, building your career within GDIT
Want to move, or find a job close to home? We have positions in several locations in the United States and the world
Enjoy a culture that supports work-life balance
General Dynamics is a Fortune Blue Ribbon Company and Clearance Jobs Top 10 Government Contractor.
As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors. With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services. GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.
Bachelor's Degree in Business Administration or a related business discipline, or the equivalent combination of education, professional training or work experience.