Sr Systems Technician - Military veterans preferred

General Dynamics Information Technology (


  full-time   employee

Ft Worth
United States

**Only applicants with a Top Secret (TS) Clearance need apply***


General Dynamics Information Technology (GDIT), a leading provider of systems engineering, integration, IT service operations and support solutions, is seeking talented professionals to deliver valuable services and solutions to our customers.

GDIT has a great team consisting of experienced and knowledgeable managers who lead and support our employee’s career development objectives with on-the-job and certification training opportunities.  Our employees consider GDIT to be a solid partner in their career, with excellent benefits and an abundance of opportunities for advancement.  We offer experience with the latest tools and intensive training. 

If you are looking for a new and exciting career to boost your technical skills and you enjoy helping others, GDIT is hiring a Systems Administrator for the Federal Bureau of Investigation (FBI) Enterprise Operations Center in Chantilly, VA.  We offer the chance to support the world’s finest law enforcement organization and help the people that keep us safe.  In this job you will support the agents, analysts, and professionals and technology they use to fight terrorism, espionage, cyber-attacks, and major criminal threats. 

We are seeking candidates committed to high quality to provide courteous and accurate technical information and support in a timely, efficient and professional manner.  This position performs activities associated with implementation, integration and support of computer systems in mission critical response operations environment.


Responsibilities include:


  • Perform systems administration of desktop and server systems connected to local and wide area networks.
  • Desktop system management responsibilities involving Network Access Control admission requirements.
  • Provide support for implementation, troubleshooting and maintenance support for current and emerging technology IT systems
  • Provide Tier 2 problem identification, diagnosis and resolution of problem
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Proactively monitor FBI enterprise wide servers, applications, systems and databases
  • Take corrective action by remotely identifying and escalating issues through monitoring, to ensure the operability of all systems
  • Use the EMS tool sets to monitor proactively and manage Enterprise wide devices
  • Manage Windows operating systems, VMware, and SQL Servers
  • Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof or escalate to next level solver group.
  • Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
  • Provide support to crisis events 
  • Provide user support for system and application issues
  • Provides advice and training to end-users
  • Maintain current knowledge of relevant technologies as assigned
  • Participate in special projects as required. ?



  • Entry level with some prior experience providing technical support in a business environment.
  • Excellent oral and written communications skills with customers and peers; tactful and effective customer communications.
  • Strong team player
  • Ability and willingness to evaluate and learn new technologies and apply them effectively.
  • Have entry level knowledge of the following:
    • Failover and disaster recovery of applications and services
    • Troubleshooting network and server connectivity problems
    • Windows Server 2012
    • Analytical tools 


Special Position Requirements

  • United States citizenship
  • Must have active Top Secret
  • Ability to speak and communicate fluently in English language




As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.