General Dynamics Information Technology (www.gdit.com)
District of Columbia
ACTIVE TOP SECRET CLEARANCE REQUIRED
General Dynamics Information Technology (GDIT), a leading provider of systems engineering, integration, IT service operations and support solutions, is seeking talented professionals to deliver valuable services and solutions to our customers.
GDIT has a great team consisting of experienced and knowledgeable managers who lead and support the career development objectives of our employees. Our employees consider the company to be a solid partner in their career, with an abundance of opportunities for advancement.
We are seeking a Video Teleconferencing (VTC) Support Technician to support our Justice Programs team in Washington, DC. In this position, you will support the FBI’s VTC Engineering and Installation Team installing and troubleshooting VTC display and VTC management systems for defined single- and multi-room areas as well as for single and multiple sites.
The VTC Support Technician will install VTC systems, troubleshoot VTC systems and components, and performing other lifecycle support activities in accordance with FBI standards. The VTC Support Technician will also assist VTC engineers with designing conference and other meeting spaces and developing documentation to support lifecycle activities related to such spaces. Requirements to perform the work apply to both unclassified and classified processing environments up to and including the SCI level.
Responsibilities for the VTC Support Technician include, but are not limited to:
Minimum/General Experience: Must have at least three years’ directly related experience in help desk, network, and/or A/V support. Also requires thorough knowledge of the principles, methods, and techniques used in network troubleshooting and support as well as modems, data scopes, patch panels, concentrators, associated terminals, and network management software. Knowledge of Creston is preferred.
3-5 years of directly related experience supporting VTC operations
For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Associate's Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.