Systems Administrator - Military veterans preferred

2018-12-05
General Dynamics Information Technology (www.gdit.com)
Other

/yr

  full-time   employee


Kuwait City
Kuwait

GDIT is seeking a Systems Administrator for a contract position in Kuwait TS/SCI required!

 

Job Summary:

The Systems Administrator will be part of a dynamic team supporting US Army Intelligence & Security Command (INSCOM) customers at Camp Arifjan, Kuwait on the I2TS3 contract.  This position provides IT support to systems on multiple networks including day-to-day operations, monitoring and problem resolution for all assigned client, server/storage, and/or network systems. Prior experience in SWA a plus. TS/SCI required at time of hire.  Must hold current, DoD 8570 IAT Level II baseline and appropriate computing environment certifications at time of hire and have at least 3 years remaining on a valid US Passport.  Must be willing to live & work in the State of Kuwait or forward deploy to austere locations as directed, and follow all corporate and local site policies and host nation laws.

 

Primary Responsibilities:

  • Provide polite and friendly customer service at all times, attempt to resolve as many incidents during the first contact, and efficiently escalate incidents to higher tiers of service when required
  • Tasks include but are not limited to:
    • In & Out process users, including account requests, setting up workstations, mapping drives and printers, etc
    • Execute basic to advanced systems administration tasks, including Active Directory management, storage management, NTFS and file share permissions, server installation, operation, maintenance, etc.
    • Install/load hardware & software for client/ server/storage/network devices, mobile devices, printers, digital senders, video teleconferences, VOIPs, and other standard office equipment and provide problem isolation, identification, diagnosis and resolution to HW & SW issues on all assigned equipment
    • Optimize system operations and resource utilization, and perform system capacity analysis and planning.
    • Manage IT system infrastructure and any related processes; complete infrastructure work as directed (running cable (fiber and copper), cable management deskside, in comms closets, and in server rooms, etc)
    • Track hardware and software from assigned areas in Army System Integration Database (ASID)
    • Provide PKI Trusted Agent and related services
    • Support the unit COMSEC program, including configuration of encryption devices and program management
    • Support cybersecurity efforts, including Incident Response and Risk Management Framework (RMF) processes, secure system configurations (STIG) and/or apply patches and updates to all assigned systems
    • Support the service desk as needed and directed
  • Document all work, incident status and solutions in incident database tools such as Remedy as directed, ensures completeness and accuracy of tickets, and escalate issues as need
  • Teach, train, mentor junior team members through sharing of technical expertise and/or experience.
  • Participate in or lead special projects and day?to?day operations as needed or assigned by the site lead, including surging to alternate locations for customer requirements

 

Required Minimum Qualifications at Time of Hire:

  • ESITE Level 2: High School Diploma and 8 years of applicable experience, or an Associate’s Degree and 6 years experience, or Bachelor’s Degree and 4 years experience.
  • One of the following IAT II baseline certs (or higher): Security+|ce, CCNA: Security, SSCP
  • One of the following Computing Environment certs (or higher): MCTS (Exam 70-411); MCSA: Server 2012; Server+, MTA 98-349, Windows Operating System Fundamentals or MS Specialist Win10 (Exam 70-697) or CCENT or A+|ce

 

Additional Requirements:

  • Requires active TOP SECRET clearance with immediate eligibility for SCI access
  • Work is 12?hours per day, 7 days a week, and is subject to Kuwaiti Labor Law
  • Position is on?call 24x7, including weekends and holidays, and may also include night?shift work
  • Position requires processing CRC and be required to pass medical screening and be designated “fit for deployment.” (http://www.bliss.army.mil/CRC/contractor_dep_BCO.html)
  • Position requires additional medical testing to obtain Kuwaiti Work Visa and Residency
  • Unaccompanied positions includes off?post housing and shared vehicle provided by contract; however, future operational requirements may dictate assignment and further deployment to austere locations as needed

Qualifications:

2-5 years of directly related experience in systems administration and analysis.

 
ESITE Level 2: High School Diploma and 8 years of applicable experience, or an Associate’s Degree and 6 years experience, or Bachelor’s Degree and 4 years experience.
 

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Education:

ESITE Level 2: High School Diploma and 8 years of applicable experience, or an Associate’s Degree and 6 years experience, or Bachelor’s Degree and 4 years experience.