Visual Information Systems Scheduler / Technician - Military veterans preferred

2018-12-08
SAIC (www.saic.com)
Other

/yr

  full-time   employee


Macdill Afb
Florida
33608
United States

Description

Job Description


• Serves as VTC / AV scheduler / technician in classified and unclassified audio and video teleconferencing networks and systems.


• The VIS scheduler is the first line customer interface for scheduling VTCs and for VTC systems technical support.


• The Scheduler assists customers with questions regarding VTC scheduling, distant- end connectivity, and troubleshooting with customers via telephone and/or VTC.


• The responsibilities include scheduling VTCs in Microsoft Outlook, scheduling DISA Global Video Services (GVS) when needed, and responding to equipment testing requests from outside agencies.


• Provides limited technical support to VTC and AV events in scheduling, set-up, and testing / troubleshooting of events.


• The successful candidate will have experience working independently in a fast-paced military environment.

Qualifications

Required Qualifications:

 

• Active TS/SCI clearance is required 


• Associate’s degree and 1+ year of experience; OR, High School equivalent and 2+ years of experience.


 


Two years’ experience in the following areas:


• Scheduling and facilitating VTC events.


• Providing technical services in a DOD environment.


Required knowledge and experience of the following equipment:


• Microsoft Office Suite


• Codecs (Cisco C60, S80 or similar).


• Desk Top VTC units (Cisco EX series or similar)


• Audio Visual equipment (monitors, projectors, audio amplifiers)


Desired knowledge and experience of the following equipment:


• MCU bridge (Cisco Codian or similar) Certifications Comptia Security Plus is desired