Sr Configuration Analyst - TS/SCI - RAF Molesworth UK - Military veterans preferred

Job Description

Sr Configuration Analyst

TS/SCI Clearance

RAF Molesworth UK

Please take this opportunity to join one of GDIT’s fastest long standing growing programs! US Battlefield Information Collection and Exploitation System eXtended (US BICES-X) is a cutting edge program supporting DoD intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team. We are seeking a Configuration Manager – please continue to read below!

Job Description

• Responsible for applying the change management process
• Assuring all change requests (RFC) for completeness and quality
• Logs RFCs into the change management database, ensuring accuracy and consistency of data
• Validates that impact assessments for proposed changes have been completed
• Assign changes to the appropriate support groups/technicians/implementers for design, build and test
• Acts as secretary to meetings that review changes, such as Change Advisory Board (CAB)
• Maintain a strong relationship with service providers and technical teams to ensure that RFCs are handled effectively
• Confirm that changes have been successfully implemented
• Progresses status of changes with service teams to ensure that data is current
• Update/create Configuration Items (CI's) within Configuration Management Database (CMDB) following the implementation of a change
• Monitor and track risks, managing the provision of countermeasures where possible and where necessary, escalate to the Transition Manager to provide appropriate control measures
• Ensure software licenses are managed and tracked to ensure any license compliance issues are known, understood and communicated
• Acts as a routine point of contact on change and configuration matters between the organization and service providers

Education

High School Diploma/GED with 10 years of related experience, or Associate’s Degree with 8 years of experience, or Bachelor’s Degree with 6 years of experience, or Master’s Degree with 4 years of experience

Qualifications

5-8 years of related configuration management experience

Skills / Experience:

• Must possess and maintain a Top Secret/SCI Clearance

• Must meet DoD 8570 requirements and be eligible for IAT level II (Security+ CE or equivalent) access upon hire for positions with elevated privileges

• ITIL Foundation V3 or greater
• This position may be required to complete short-term deployments to austere locations worldwide
• DoD 8570.01-M IAT Level II Computing Environment (CE) Certification
• Additional specific certifications my be required
• Significant experience within a customer facing IT service delivery/service management
• Expertise with MS Project, Visio, and MS Office
• Knowledge of Industry and Professional Standards, with relevant ITIL experience
• Experience in configuration, change, release, and problem management
• Articulate with good personal communication skills, capable of dealing with senior management, business users and third-party partners and suppliers
• Attention to detail, process and quality
• Proven ability to act on own initiative and work unsupervised
• Ability to solve problems, creatively and effectively
• Ability to make complex processes, procedures and concepts simple
• Good understanding of Release Management responsibilities and how this is closely linked with Change & Configuration Management
• Strong resilience and the ability to deal with ambiguity
• Proven ability to persuade and influence others using a variety of communication style
• ITIL Foundation qualified v3 or greater
• Working knowledge of an ITSM toolset

• Proven ability to balance, prioritize and organize multiple tasks

• Proven ability to resolve problems efficiently and effectively while recognizing customers’ competence levels and approaching each level appropriately

• Methodical approach to work and a keen eye for detail
• Strong IT skills and an ability to organize and analyze data
• Strong communications skills and the ability to understand complex instructions and explain complex ideas to technical people
• A strong and assertive approach to decision making and a focus on ‘getting it right’
• Strong communication skills, both verbal and written, with the capability to make decisions and adapt to change
• Ability to lift 50 pounds

The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job.

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors. With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services. GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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