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System Administrator Level 2 - (52) - Military veterans preferred

2019-11-08
EPS Corporation (www.epscorp.com)
Computers/Information Technology

/yr

  full-time   part-time   employee   contract


Fort Meade
Maryland
United States

Requires TS SCI with Poly

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.

Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance



The Level 2 System Administrator (SA) shall possess the following capabilities:

Provides support for implementation, troubleshooting and maintenance of IT systems
Manages the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provides support for the escalation and communication of status to agency management and internal customers
Optimizes system operations and resource utilization, and performs system capacity analysis and planning
Provides support for the dispatch system and hardware problems and remains involved in the resolution process
Provides in-depth experience in trouble-shooting IT systems
Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
Provides detailed analysis and feedback to agency management and internal customers for escalated tickets
Requirements
Qualifications:

�?�·Ten (10) years�¢?? experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required.

�?�·Bachelor�¢??s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a bachelor�¢??s degree.



Domain Area(s) Specialized Requirements:

Unless otherwise specified in the description field Three (3) years of demonstrated experience is required for the domain items described below:

Experience with the provision of SA services for an enterprise scale physical security system that uses messaging and distributed data processing.

Experience with Microsoft SQL Server and Microsoft Server 2008 R2 on Dell Servers, Dell Storage Area Networks, Brocade and Cisco network equipment, Synmantec NetBackup software and LENEL OnGuard Enterprise Security System certification (1000-7000) required.

If you require accessibility assistance for open position, please contact the Human Resources Department (Located in NJ) at EPS Corporation.



VEVRAA Federal Contractor, Equal Opportunity Employer (EOE) / AA
Minority / Female / Veteran / Disabled / LGBT are encouraged to apply


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