SAIC is looking for a well-qualified Systems Administrator/Help Desk Specialist to join an exciting program in Silverdale, WA. The successful candidate will be a self-starter with a willingness to learn. Job responsibilities include providing help desk support for desktop computers (multiple operating systems and applications), video teleconferencing, and Voice over Internet Protocol (VoIP) phone systems to the user base. You will be responsible for ensuring compliance with mandated information assurance standards and regulations.
An active Top Secret clearance with eligibility for access to sensitive compartmented information (TS/SCI);
The ability to complete a counter-intelligence scope polygraph (CSP);
An associates or higher level college degree in an appropriately computer-related field from an accredited university or one of the following certifications:
The CompTIA A+CE certification,
The CompTIA Network+CE certification, or
The International Information Systems Security Certification Consortium, Inc. (ISC2) Systems Security Certified Practitioner (SSCP); or
Equivalent training by the U.S. Navy as specified in Secretary of the Navy (SECNAV) Manual 5239.2, Cyberspace Information Technology And Cybersecurity Workforce Management And Qualification Manual, for an apprentice-level specialty area 41, Customer Service And Technical Support, under the Operate & Maintain category
One or more years of experience working with customers to resolve information technology (IT) related trouble calls.
An active Top Secret clearance with access to SCI;
Having completed a counter-intelligence scope polygraph (CSP) within the last five (5) years;
Certifications on Microsoft Windows operating systems (Windows 7 or newer); and
Good communication and customer service skills.