Voice/Video Support Technician - Military veterans preferred

AECOM (www.aecom.com)
Defense Contracting


  full-time   part-time   employee   contract

United States

AECOM has an opportunity for a highly qualified Voice/Video Support Technician to provide monitoring, scheduling, testing and execution of all USINDOPACOM executive level secure voice calls and video teleconferences (VTCs) at Camp H.M. Smith, Hawaii.

This is a contingent position.

Essential Responsibilities:

Monitor executive staff calendars to identify upcoming voice/video requirements which may require support outside of normal business hours.

Coordinate with Action Officers (AOs) and front office personnel to identify any additional requirements.

Coordinate voice/video requirements with multiple organizations outside of INDOPACOM and provide end to end testing of lines.

Troubleshoot problems and coordinate solutions with appropriate technical sections to implement immediate repair.

Execute voice/video calls for the USINDOPACOM executive staff

Perform all other position related duties as assigned or requested

Minimum Requirements

    Must have a Bachelor's degree (or equivalent work experience).

    At least 5 years' experience.

    In accordance with DoD 8570.01-M, must meet IAT I minimum qualifications. In order to meet these qualifications, you must have one of the following certifications:

    CompTIA A+ CompTIA Network+ CCNA-Security SSCP

    Experience coordinating and executing secure/nonsecure video teleconferences.

    Experience with government secure voice devices (VoSIP, VoIP, S-VoIP, STE, DMCC, DRSN).

    Experience using Microsoft Office tools (Word, PowerPoint, Excel, and Outlook).

    Must be able to work with and support senior level military and government personnel.

    Due to the nature of the work, must be a U.S. citizen.

    Must have an active Top Secret security clearance and be SCI eligible.

What We Offer

When you join AECOM, you become part of a company that is pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world , but working to �¢??make amazing happen�¢?? in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person�¢??s potential, and we�¢??ll help you reach yours.

Job Category Telecommunications

Business Line Management Services

Business Group Management Services Group (MS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 219499BR

Clearance Required Yes

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.