Site Services Manager - Military veterans preferred

 

The Site Services Manager will serve the Operations and Maintenance (O&M) Plus task order in support of the U.S. Department of State (DOS) and reports to the Operations Manager. This position is responsible for the daily oversight of site services staff, ensuring professional and quality services are provided to the customer in accordance with program requirements. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.

Duties

Responsible for maintaining a safe workplace and ensuring safety is the highest priority in the workplace.

Comply with all Environmental & Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.

Provide daily oversight and supervision of site services to include, but not limited to: IT; satellite and cable television; motor pool; escorts; custodial services; pest control; landscaping/grounds keeping; building maintenance; water and sewer systems; plumbing; electrical and mechanical systems; fuel systems; recreational facilities and pool maintenance; and residential operations, to include housing and housekeeping.

Responsible for daily, weekly, monthly and quarterly reports, including employee performance reviews and any other first line supervisor administrative duties as required.

Schedule personnel, including sifts and rotations, to maintain acceptable levels of service at all times, including support of short-notice projects.

Assign tasks and establish and enforce standards of conduct and performance in the work environment.

Inspect and audit in-process and completed work, to ensure work meets SOW and quality standards.

Plan, organize, prioritize and perform multiple tasks under austere conditions, to perform job functions in an orderly manner.

Perform additional duties and projects as assigned.

Required

Minimum Acceptable Experience Level: Ten years O&M experience for a small plant, overseas and/or military facility. Extensive knowledge of business and management principles involved in strategic planning, resource allocation, human resources, leadership, service delivery methods and coordination of people and resources.

Knowledge, Skills and Abilities:

Ability to manage required staff.

Knowledge of principles and processes involved in supporting task order responsibilities at an overseas facility.

Experience providing excellent customer service.

Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.

Cross-cultural sensitivity with an international perspective.

Excellent organizational and time management skills.

Expert computer skills, specifically Microsoft Word and Excel.

Ability to become an active and functioning member of a team.

Ability to be innovative and be an agent for change.

Expert communication skills to facilitate and disseminate information.

Education

High school diploma or GED. A Bachelor’s Degree in Business Management is preferred, though additional experience may be considered in lieu of a degree.

Licenses and Certifications

Valid driver’s license from home of record.

Security Vetting

Already possess a U.S. Government (USG) issued Top Secret security clearance or be able obtain a favorable USG Top Secret clearance prior to being hired is required for the position. Must maintain eligibility at the required clearance level for the duration of the task order.

Language Skills

Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health and security measures.

Desired:

Previous international experience and previous work experience in harsh environmental conditions.

Experience working with Contractor.