DCGS-A Field Service Engineer - Military veterans preferred

Raytheon (www.raytheon.com)


  full-time   employee



  • Conducts functional testing of DCGS-A systems, and writes and updates system documentation, procedures and training materials.
  • Customizes, maintains, and installs Microsoft Windows, ESXi/VMWare, and Red Hat Linux operating systems, software patches, and upgrades based on end-user and functional requirements.
  • Working knowledge of Cisco switches to include but not limited to requirement analysis, setting up trunk ports, Access Control Lists (ACL), and Virtual Local Area Networks (VLAN).
  • Responsible for functional testing and implementation of backup and disaster recovery of Linux and Windows operating systems.
  • Provides technical support, diagnoses, and resolves operating system and network problems.
  • Provides technical support to assist users with isolating problems, and participates in the development of system upgrades to meet client needs.
  • Analyzes detail systems factors, including input and output requirements, information flow, hardware and software requirements, and reliability characteristics.
  • Responsible for backup and disaster recovery of Linux and Windows operating systems.
  • Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.
  • Performs checks on applications, databases, and systems. Resolves errors to ensure availability.
  • Uses remote system administration software.
  • Assists Information Assurance (IA) staff with all documentation required for accreditation and any other associated directives and regulations. Understands Information Assurance methodology and security principles.
  • Performs post software installation upgrades and Information Assurance Vulnerability Alert (IAVA) patching.
  • Provides documentation and remediation for IA findings.
  • Updates IA required documentation to include, Plan of Action and Milestones (POAM), Hardware/Software Lists, and Software Version Description (SVD).

Required Education and Experience:
  • A Bachelor’s degree plus 3 years of recent specialized experience, OR;
  • An Associate’s degree plus 7 years of recent specialized experience, OR;
  • A major certification plus 7 years of recent specialized experience, OR;
  • 11 years of recent specialized experience

Desired Skills and Qualifications
  • Familiar with scripting languages to automate tasks.
  • Proficient in Microsoft Office products, to include PowerPoint, Excel, and Word.
  • Ability to work long hours on consecutive days/nights in support of exercise preparation, execution, helpdesk, evaluation and close-out.
  • Possess a Secret clearance with the potential to obtain a TS/SCI clearance.
  • Candidate must meet DoD 8570 Information Assurance Workforce (IAT) Level II certification requirements within 90 days.