Lead Services Controller - TS/SCI with polygraph required
- Military veterans preferred
2019-08-08 General Dynamics Information Technology (www.gdit.com)
Springfield Virginia United States
General Dynamics has an immediate opening for a Lead Computer Operator to join our Operations team. The position provides an opportunity to operate cutting-edge equipment on a system that supports some of our nation's fundamental defense services. The selected candidate will work on an operations team to ensure the system maintains a high degree of reliability and remains available for our customer's needs.
REPRESENTATIVE DUTIES AND TASKS:
Work on a 24x7x365 operations crew - work 12hr Shifts
Lead crew members in the execution of daily and routine procedures to maintain system state of health, responding to issues as they arise, or gathering pertinent information for troubleshooting
Lead daily turnover, updates operations log on daily activity progress, and reviews all operator log entries for accuracy.
Certify in multiple operator positions; knowledge based and on the-job training provided prior to certification testing.
Coordinate with engineering subject matter experts to implement undocumented configuration changes and complex maintenance activities
Work with the customer to understand and address their concerns accordingly
Monitor system GUI's to ensure system equipment and services are operational, able to respond to system event notifications and concisely report events or system discrepancies
Support integration and operation crew during system upgrades, testing, and maintenance
Identify areas of process improvements to increase operational readiness
Participates in the development of operational and engineering processes
Participates in special projects as required
“This role is not yet funded
Analyzes, administers, and maintains telecommunications systems
2+ years of relevant experience
Experience working in a real-time operations environment
Requires a professional and customer focused attitude
Detail oriented multi-tasker
Able to lead and mentor operations crew
Self-motivated with the ability and desire to learn complex systems with little direction
Solid written and verbal communications skills
System thinking computer operator with strong analytical and troubleshooting skills
Must have the ability to adjust to changing priorities, multiple demands and crises
Able to use Microsoft Office to create recurring daily update slides, operational procedures, etc.
Experience with Satellite communication systems
Cisco networking experience
Department of Defense TS/SCI required at time of hire. Ability to obtain polygraph within a reasonable time required. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Benefits of this Position:
Opportunity for Fast Growth within the program
Onsite Gym – get your workout in before work, during your lunch break, or at the end of the day
Professional Development Assistance – Covering the Cost of Obtaining Professional & Technical Certifications (depending on program)
Educational Reimbursement – toward degree programs and individual coursework
401K Match – with 100% vesting on day one
Health, Dental and Vision Coverage to keep you healthy, starting your first day
We know work-life balance is important, GDIT offers Paid Time Off, Plus 10 Paid Holidays
Parking and transit commuter benefits
Why Work at General Dynamics IT?
Work with top talent and some of the brightest minds in your field
Support missions that make a difference to our Nation
Become part of an organization that that is committed to the highest ethical standards in all that we do
Thrive in the stability of a large organization, with the ability to move onto new opportunities, supporting different missions, building your career within GDIT
Want to move, or find a job close to home? We have positions in several locations in the United States and the world
Enjoy a culture that supports work-life balance
General Dynamics is a Fortune Blue Ribbon Company and Clearance Jobs Top 10 Government Contractor.
General Dynamics Information Technology solves our customers’ challenges through future-focused technology and services, ingenuity and deep mission-knowledge. Partnering with government, defense, the intelligence community, industry leaders and cutting-edge technology companies, we deliver solutions that make a difference – helping our customers to advance mission performance, transform operations and discover opportunities to build a better future.
BA/BS degree or Technology degree, a related specialized area or field is required (or equivalent experience) plus a minimum of 2 years of relevant experience; or Master's degree.