Secure our Nation, Ignite your Future
ManTech is seeking a motivated, mission oriented ITIL Problem Manager – Principal Systems Engineer in the Chantilly, VA area, with strong customer relationships.
As Principal Systems Engineer, you will be a member our of ITIL-based Service Operations team, charged with invigorating and executing an ITIL-based Problem Management process. You will be charged with developing an ITIL-based problem management plan tailored to our team and our customer; you will analyze incidents and develop processes and techniques to help all Service Operations team members identify Problems, and you will work across teams with a hands-on approach to trouble-shooting and analyze to identify root causes and to address the issues at their source.
You will be part of a team managing and enhancing an on-premise private cloud that provides a full range of IT services.
As the Problem Manager for Service Operations, your responsibilities may include:
The following areas of expertise are strongly desired as they will directly contribute to job success:
•Operate computer equipment, Ability to stand and/or sit 50%, Communicate, Must be able to detect, Identify, Recognize, Observe, Assess, Ability to handle stress and work well under pressure, Ability to use MS Office, Ability to use PC, Analytical and Critical Thinking Skills, Interpersonal and People Skills, Leadership Skills, Listening Skills, Multi-Tasking Ability, Oral and Written Communication Skills, Organizational Skills, Presentation Skills (using Powerpoint)
Security Requirements: Top Secret clearance required
Other requirements: Operate computer equipment, Communicate, Must be able to detect, Identify, Recognize, Observe, Assess, Ability to handle stress and work well under pressure, Ability to use MS Office, Ability to use PC, Analytical and Critical Thinking Skills, Interpersonal and People Skills, Leadership Skills, Listening Skills, Multi-Tasking Ability, Oral and Written Communication Skills, Organizational Skills, Presentation Skills (using Powerpoint)
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
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