Customer Service Engineer - Military veterans preferred

2019-08-13
ManTech (www.mantech.com)
Other

/yr

  full-time   employee


Austin
Texas
78753
United States

Secure our Nation, Ignite your Future

ManTech International seeks a qualified candidate for a Customer Service Engineer to provide ongoing support to our Federal client in Austin, TX.  This person is able to quickly respond to end user requests for assistance when existing manuals and scripted responses are not sufficient to meet user needs.  He/she must be able to interact with customers and diagnose problems and lead customers through the necessary steps to correct their issues.  Primary responsibilities of this position include:

  • Monitoring power and circuits in support of a Veteran's Affairs datacenter.  
  • Communicating status to VA facilities leadership.
  • Producing associated reports.
  • Issuing computer room access credentials.

Minimum Experience:

  • H.S. diploma and 6 to 12 months of experience.

#LI-SS1

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.